I have picked up in my itemised billing service costs for which I didnt apply or use. It is itemised as Access point- Opera Telecom and a cost of R12.28 has been deducted a total of 12 times over the last 2 months. I havent received any notifications or options to opt out evn though I hadnt aplied for the service in the first place. Isnt this kind of thing illegal? I demand a full refund from this company.

My account was billed by Opera Telecom, downloading Switchfire2 9696 to the amount of over R 700 on my January Statement. I asked Vodacom, my service provider how they could allow this.They said they could do nothing, I must have accepted an SMS invitation to download content from Opera Telecom. I could phone them for my phone number to be taken off their list (phone number 082 818 0689). I did this and the person answering promised they would. I am however not happy with what happened. My son uses this phone. How can a company download content without being sure who is at the recieving side (a minor child!), and how come my phone billing can be charged in this way.

This kind of billing and behaviour is abusive and crimilnal - it equals being raped.