I was charged 1.97 to mail this disc to me, and I did not realize that they would charge me 49.95 for the monthly fee before I got the disc and looked at the program. On my statement there is a phone number with the charge amount and when you call it it tells you to email [email protected] for any complaints. I have written to them many times and I have not heard from them. I thought using the business name of microsoft I would be safe. Wait a minute, I got a call from a fellow that asked me if I wanted to be put on the fast track and to have a couch to prompt my every move. I told him no and that I wanted a refund. I am 63 and on a fixed income. Please don't rip me off!

I bought the trial program, and I didn't receive the CD until two weeks later, when I put it in I realized it was a scam and I tried to call the girl back that called me to site up my so-called web site, but to no avail. Then one night this guy calls and tells me to go to the web site, [email protected]. So I did, and it doesn't exist. I then get my cc bill and its already on there. so I called them and they are gona check into it for me, but I need to provide proof, well guess what, they never sent me a confirmation page either, which I didn't catch until now. So whether or not they will reverse the charges, I don't know. But I am going to email them these pages. But if anyone knows who we can contact or how, I will gladly help out. Please feel free to let me know, but you'll need to give me a clue its you or I won't open the email. I will post any results I get. I also had to put a block on them continuing to charge since it is a month-to-month so called membership. Call your banks you may have to close your account, because you gave them permission one time, that was all they needed.