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pc422
June 11, 2010
Warranty
Bought a new $170 Optima red top battery online in August 2008. One selling point to justify the high cost was a 3 year replacement warranty. Less than 2 years later it died and could not be recharged (tried all of their tips and nothing worked). Optima does not handle warranty on their batteries- you have to go through the vendor you bought it from, and hope they are still in business. Forced to eat another $60 in two-way return shipping to the vendor. Would have been cheaper to buy 3 batteries at Sears or Autozone. Won't online order another Optima, probably won't buy another Optima anyway. The longest warranty in the world is no good if there is no one to honor it or you have to pay lots of dollars for shipping both ways.
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ADC
May 15, 2009
Failure
Today is May 14, 2009
Purchased a 6Volt Optima Battery in March of 2007 for around 120 dollors. After 2 years the battery will not hold a charge. I contacted the battery supplier, Cell Energy Inc for warranty. They said the warranty was expired that I had purchased a used battery. I just about lost it as I purchased a NEW battery. I am not sure how Cell Energy pulled that off however I was denied warranty. I went to Optima in Colorado and all I received was a sorry note on my email. I can not believe that you can pay 120 dollars, in 2007, for a new battery, be scammed by the battery supplier by them giving you a used battery, be denied warranty from the battery dealer and Optima Manufacturing, and still have the gahl to sell them as premium batteries. Well I guess I can believe it as I am the dummy that bought one. If you are looking to buy an Optima, be sure it is a NEW battery, from a reputable battery dealer. I have not been taken very often, but Cell Energy Inc in Sacramento, CA really stuck it to me. And Optima Battery Manufacturing did not stand up for their product.
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