Orange.fr

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Category: Services

Contact Information
France

orange.fr

Orange.fr Reviews

October 8, 2008

difficulty for being online

Hi, I just want to say the amount of problems I have with Orange.fr.
Every time we have school holidays here and sometimes at weekends I find I only have approx 20% of online service and that is at night when nobody uses the PC for online. I find that as I live in the country my signal is greatly reduced down to the bare minimum which makes it in turn leaves me at my wits end, and although I am paying approx 40 Euros a month, which includes the telephone I cannot use that either at these times.
I have written a letter to service complaints asking them for recompense or put the matter right, but they have not even acknowledged my registered letter. Now what do I do, take them to court or just terminate their service, and besides who do I go to.
Please help me someone concerning this matter!!!Pleeeese

September 25, 2008

blocked mail account

Orange.fr have now blocked my email address after I was the victim of scammers using my address as the return path for scam mails. I had no help from orange at the time - I was just told to change my password duhhhh! a lot of help when the mails were not coming from my account but my address was being forged. I did much research and managed to get the accounts being used blocked with no help from orange, and my reward? they block my mail account - happily I tokk a google mail address and had just about informed every one of my new address - nightmare when you bank etc on line.
I wouls sooo love to dump orange.fr but have heard horror stories of people trying to cancell their acounts with them - has any one any experience of this?