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Bernaul
May 3, 2011
Avoid dealing with this ppl
Bought a pair off what I thought was UGG boots on sale from OrderUGGS.com. When they arrived I noticed right off the quality was crappy. So I went to the real UGG boots site and called them . They told me what to look for and to go to their site under "What to look for in counterfeit UGGs. Well I had a pair of boots that had the same hang tag in the picture on their site for counterfeits.The boots that were shipped to me from OrderUGGS.com had fake fur inside, no padding inside boot for your foot, the sole is so hard you could't even bend it, there was no UGGs security tag inside and the stiching is the worst. After attempting many times to email this company, I have never gotten a response back. So I took the packing slip to a Chinese restaruant( the shipping address was in Chinese) and got them to translate it to English. I am now going to attempt to send the pieces of crap back. Not hoping for the best!
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Trefa
May 3, 2011
Brought Ugg Boots from this company and when received it was obvious that they were counterfeit
Brought Ugg Boots from this company and when received it was obvious that they were counterfeit. Fake fur lining, sole so hard it would not bend, no padding of insole - complete crap. Requested an address to return for a refund and was told that they do not accept returns or give refunds. Their fictious website stated that they did but would charge a 15% restocking fee.They denied that they even had a website. Total bunch of crooks and need to behind bars.
I'm the fool for not doing my research on this company before purchasing - lesson learned. I've have changed my credit card number so these degenerates cannot do me any further financial harm.
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