Original Keyless
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1 stars | | (21) |
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Category: Automotive
Contact Information PO Box 25398, Prescott Valley, Arizona, United States
Phone number: (928) 772-3420
originalkeyless.com
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Original Keyless Reviews
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sebernia
February 24, 2010
product never came
I order a remote for a Jaguar from this company on the internet and never receive the product. My charge card was charge for the amount of the order. I try to call this company and do not receive a answer. This company need to be taken off the internet. What a rip off.
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take revenge
November 20, 2009
You took my money where is my key fob.
I am writing this complaint to show how bad this company really is, and to give advice to others with the same problems. I should have read the reviews before ordering, is probbally what everyone who deals with this company will be saying.
Here is the problem i had, and solved!
I ordered a keyless entry for my girlfriends cavalier off their web site. Everything seemed legit. I got an email with a tracking # for my order, and my card was debited. A few weeks passed and i did not recive the keyless. I called them, and wrote several e-mails to them asking when i should recive it. After much effort i got an e-mail which directed me to a page on there web site saying how long it might take. I then waited the 27 days or whatever it said, but still not keyless had arived, or had been shipped. I tried to contact them again, but failed. They would not respond at all.
I then took maters into my own hands. I reported them to the better bussiness bureau, with full details, and shipping #'s. This sounds like a joke, but it is for real!! It turns out they had already been investigated several times! In about a week after doing this, i then recieved a e-mail saying the order was shipped. I dont know what they did, but my keyless did finaly arive! Just very late.
To conclude the only way to deal with this scum bag company is to use the law to your advantage. The BBB obviously has some pull!
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Stan Caswell
November 7, 2009
NO REPLY, NO INSTRUCTIONS
I ORDERED a single Volvo Remote for $59.99, $7.00 FIRST CLASS SHIPPING.
It took three weeks to get here, and then they did not send promised instructions on programming. The remote was used and scratched.
RUN FROM THIS SELLER.
(1) No reply to phone calls ( x5 )
(2) No reply to emails.
Stan Caswell
( I wish I had checked them out before buying )
http://www.originalkeyless.com/
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October 29, 2009
used remotes,dirty
ordered two new keyless remotes from this company, well they make you beleave you are getting new.Got the remotes in like three weeks after i ordered them, took them out of the package, they were dirty and used, looked worse than the ones i had.Returned them as the instructions stated, this was back in sept, 2009, I have called them and they said they never received them back so i guess im out my money, so please anyone thinking about buying from this joke of a company, beware, they are crooks.
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PFord
October 19, 2009
Terrible Service
Charges were placed against my credit card at the time the order was placed. The order took about a month to arrive.
When I placed my order, I received an "order shipped" about a week later. Turns out this was a complete fabrication. The order had not shipped. Only after repeated emails did something arrive.
I ordered a product that was listed as "like new". What arrived was a very worn out product.
Don't do business with this company! They are a sham.
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MAok
June 30, 2009
Wrong Product
I ordered a remote keyless entry for my vehicle from these people and now I have realized that I have been ripped off. After over 3 weeks I received a used remote that is not even for my vehicle. These people never answer their phone and they only answer their e-mails if they want to. These people are rip off and they belong in prison. I hope government will catch them.
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MLFowler
June 29, 2009
Product Misrepresentation
Ordered a replacement remote. Selected an item from their listing. Item was listed as new/like new/excellent condition. The item arrived - it was dirty, cracked, heavily worn. Tried to obtain an exchange - must have been a mistake... Was emailed instructions to return for refund - ok - fine. Returned as instructed with my issues and seeking refund. They refunded 15% less than the purchase. Now they won't respond via email. Am I to assume it's ok to pay a re-storcking fee on a an item that was misrepresented to begin with - then include postage both ways. Terrible business practices.
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November 19, 2008
Scam and cheating
I ordered two automobile locking remotes from OriginalKeyless. After two weeks of waiting, a call and two emails I thought I had been ripped off. After reading several reports on this site where the people eventually received their remotes I decided to wait a month. After 3 1/2 weeks both remotes and programming instructions arrived. I had entered the wrong vehicle model year on my order for one of them and it did not work. Original Keyless allowed me to return the incorrect remote and after another two weeks the replacement arrived. Original Keyless is VERY slow by today's standard, but the product was worth the wait.
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October 29, 2008
dishonest crooks
As many others have posted, these guys (Original Keyless) are crooks.
Not only did I have the same problem reported by others, ordered product but then never shipped and non-responsive to emails, it gets much worse.
Finally after a month, they shipped my product, but one was the incorrect model car. I had already filed a credit card charge dispute, so I sent them a check for half the original amount and returned the wrong product.
Then AFTER they had cashed my check, they sent my letter to my credit card company and got the entire credit card payment reinstated!!! They ended getting paid triple their normal charge for one working remote. What dishonest thieves.
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September 22, 2008
Terrible experience
I should have checked the AZ BBB before buying. They have a very bad record and I can now be added to the list of ripped of people. I was sent shipping information but never received any item. Now after emails and calls no response from anything. They are rip offs and the web site needs to be shut down and these people run out of town.
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