These people have NO idea what a Guarantee is! They use the word but they don't actually guarantee anything! The commercial says that If the customer isn't satisfied they aren't satisfied. BULL!!! Do not waste your money!

I received an initial treatment and a week later more bugs! Had to call for a second treatment 1-2 weeks later, more bugs! I didn't even have an infestation and they couldn't even help me with that. Sad! I saw absolutely NO results! They have a 30 day (so called) guarantee, so they will keep coming back within the 30 days. However if you are still having problems after that, too bad for you! So they don't really guarantee that their treatments will actually get rid of any bugs, they just guarantee that they will come back as many times as needed. Who has time for that? Not to mention that on the first treatment day, I left work early to be home for the 4:00pm appointment, and the bug guy didn't show up until 7:30!!! So irritating!

The guy that actually came to spray was actually quite nice, but he didn't seem to be very knowledgable about the type of bug I was having problems with. Then I called a third time for another treatment and the Lady at the branch office had the nerve to tell me that because I was 1 day past my 30 days, they would come back out as a FAVOR but are really obligated to! Unbelievable!!

When I made the initial call to Orkin, the sales person was talking all this crap about doing everything they can to rid me of the bugs and that they would help me find the source of the problem. Getting someone to help me locate the problem was what I was also hoping the "Expert" would help me do. They don't seem to know too much more than you do. All they focus on is spraying some watered down crap and taking your money. I could have gone to the store and bought some spray myself and done better than the results I got from the so called "Experts".

Save yourself some time and money. Call a local exterminator that has a REAL guarantee on their work!

I am also a former employee of Orkin and let me tell you almost all of the negative comments for mentioned are absolutely, positively true. I thought maybe it was just the branch I worked for but after reading over the comments made by other Pest technicians, I can clearly see that it wasn't just by branch but the entire corporation. I spent approximately three long grueling years with an unappreciative staff that only wanted more, more and then more, well you get the point, from you. During the interview process they will tell you anything to get you to join their team, but you will soon find out there is no team, it's everyman or woman for themselves. Long hours, lousy benefits and a schedule you can't even plan a bathroom call on. If you hate sales and quota's definitely steer away from Orkin. There motto should be " Show me the money!" It is not how we can assist the customer in their pest problems, it's how soon can you get us the money or sign this contract will take care of your bugs later, if I have the time. A place where managers come and go and only like to tell you what you want to hear and not listen to what you have to say. You might say I'm just a whiner but let me tell you, I have given my all for this company with nothing in return. Employment benefits that were promised upon dismissal was just another preempted lie. I am still fighting that battle. I was not fired but physically and emotionally unable to continue the pace Orkin required. There was no organization in this company. Everyone fought for morsels of pesticides when we did receive them. It was all about saving company money with little concern for the customers. As far as health protection, Ha! Ha!, your lucky to have an up to date filter in your mask. Proper protective equipment was far and in between. Well, I believe you get the point. In the future go with a good christian mom and pop pest control company who base their values on the customers and have a conscience. If you ever decide to work for Orkin, I will pray for your soul...

I had an appointment scheduled for 2-4 PM today. I left work early to attend this appointment because I wanted the individual to actually deal with pest control issues IN the home as well as outside the home. At 4:00 PM I called because no one had showed. I was put on hold for 30 minutes without anyone helping me. At 4:30 PM I called back to say no one had come. They said they would contact my Pest Control Service Person and get back with me in 5-10 minutes. At 5:30 PM (1 hour) I still had not been called so I called back. That's when they said they couldn't contact the individual and that they would need to reschedule. I said no- I had left work early for this. They asked if they could come before I left for work in the morning (before 7 AM) and again I said no. I politely but firmly told them that if someone did not come today I would cancel my contract with the company. They said they would try to contact my provider. He called within 2 minutes. He told me that the company had not called him and proceeded to YELL at me that it was not his fault, that he was at home, that he was done for the day. When I told him he could not come at 4:30 AM (the time that he wanted to come tomorrow) he said "I guess I could get my uniform on and come over. I'll be there sometime tonight". I felt disrespected (I did not raise my voice once, yet was yelled at twice). I felt as if the specialist was trying to guilt me into changing my mind. I do not feel that a customer is always right, but I DO feel that we should not be treated like this. Even if the specialist comes out this evening, the treatment of me is enough for me to say I do not wish to work with them again. This is the THIRD time an incident like this has happened with this company (within the last year) and each time I have been yelled at, ignored, or told to reschedule at a time that works for them.

Very Long hours, little pay, horrible benefits, bad managers who take advantage of everyone that works for them, both heartless & relentless. They are extremely harsh on employees - Buy your own uniform, pay for all calls you make to customers, run you on trucks THEY make YOU pay for. Run you on trucks with bald tires, expect you to make all calls to customers on your time and with your money and expect you to work no less than 60 hours per week including Saturdays!