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manoharbw
May 26, 2010
Refundable amount
I have disconnected my cable service on June23, 2010.At the time of enroolment and disconnection they told me that I will get the refundable amount in 30 days.Inspite of my several follow ups, I have not got my amount and even a proper reply.
Manohar
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souchak2010
April 18, 2010
Ortel Communication - Poor Broadband Internet Service
Ortel Broadband - A curse for Internet Users in Sambalpur too!!!
Ortel even should not be given license for running organization since they do not have anything to be called as organisation.
1) Service is pathetic. customer care does not take phone call after ringing 10-12 times or numbers are always engaged.
2) Daily there is no cable or broadband connection at least 4-5 hours.
3) Broadband speed varies always sometime comes down below broadband limit.
4) Poor service - Whenever there is any technical faults, it gets rectified not before 2 days.
5) Customer service number is not accessible, always seems to be busy or engaged.
6) Poor response - We do not get proper feedback/communication from your customer care if there is any changes or in case of any problem.
Really guys! Let us pray before somebody terminates this organization
Sourav
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