On November 28, 2008, we purchased three sets of of Sealy Posturepedic, Dante Park Mattresses for a total of $2874.01. During the first three months, the mattresses were firm, however each month thereafter, they became less comfortable with body indentations becoming apparent and quickly turning into hammocks.We bought this to the attention of Ortho, Paid the $58.00 fee for them to send an inspector out, who found the mattresses to be as stated. They agreed to replace the mattresses if we paid $119.00 ea. for their upgrade and a delivery fee. They take no blame for this particular brand, that didn't last three months. The CEO Kenneth Karmin never responded to either of our letters, and since we refused to pay more money they have as much as said either pay for another set of keep what you have. We
could care less. They refuse to acknowledge that this particular brand is defective. We went to another Ortho store and told them what had happened to our mattresses, and without saying what had happened, we were told the Dante Park had hammock indentations, without us ever mentioning hammock. The physical damage is that our backs are killing us everyday after sleeping in a sunken hole everynight.