I wish I read these complaints before I sent for the product! By the time I received ORTHO WHITE product I had two days to use it before canceling! It was over the holidays and I did not get the chance to use the product.
When I called to cancel the representative was pleasant. But later I received a charge on my credit card for $78.41 after being told when I canceled that there would be no further charges or shipments.

What was even worse, is that the representatives of ORTHO WHITE (when I called about the billing) were absolutely the rudest, most unprofessional people I have ever encountered in all my working career.

I WOULD NOT RECOMMEND ANYONE USING THIS COMPANY OR PRODUCT. HOW THEY GET AWAY WITH THIS TRAVESTY IS A MYSTERY. I am not done with this. The Attorney General of Colorado will hear from me.

I have tried to reach Ortho While several times to stop sending their products to my home. they continue to send them and charge my credit card. Everythime I call the phone number, it gives me a diferent number and then I try that number and it gives me a different number and so on. My last name is Nee and I live in Rockaway. Please make them stop.

these people are a rip off BEWARE they promise you a free trial size ortho white and then have their company call you insisting you need to join "everything" they dont take no as an answer and then they charge your bank account over $78 because they say you agreed to it. In very fine print! They are rip off artists soooooooo stay away from this one. Im also calling consumer reports and my local cable company that represents them on my home page. I am also calling the newspapers and anyone I can warn about them. They need to be shut down...they are losers. Whatever you do dont give them your ATM/creditcard number they will rip you off

purchased a free trial of Ortho White and paid $2.87 shipping and handling, the offer was on one of the app games from facebook or myspace. What I did not anticipate was the $84 after charge about a week later. I received the product after the charge. Then I figured, "Ok I get it nothing is free, they got me". about 3 weeks later I recieved another box. I called the phone number on the box to cancel the service. 2 weeks later, I called the company after recieving another $87 charge, and spoke to customer service. I asked, "I returned the product unopened and wanted to know when I would get my money refunded to me". The girl on the other line said, "that's not our refund policy and you signed up for a monthly service" I said, "I don't want the teeth whitening and I signed up for a free trial". She told me, "Too bad, we're sending the box back and that's not our return policy, you had 8 days to try the product before cancelling it." I then called my bank and cancelled my debit card. Thankfully the bank has put in a claim for the company. Unfortunatly I fell for a stupid scam, and the company is not going to cooperate.

I signed up for a 'free trial' agreeing to pay $2.87 for shipping charges to try Ortho white through a third party survey/prize award. Yes, I thought if I got through the survey I would get a free apple computer. Not! The third party made it clear I had to purchase 5 products...which after looking at it didn't amt to much...Being retired, having time, I thought why not. Well now I know why not. I didn't make it through the maze for the free apple but thought the Ortho offer for $2.87 was worth a try.
Much to my surprise, I got my free trial from Ortho along with a charge of $78.41 to my credit as well as the $2.87.

A confirmation e-mail which informed me of the order, my name & address, shipping address, product, charges of $2.87<br />
etc. from Ortho did arrive. They cleaverly confirm all the shipping billing date and..once I saw that $2.87 was charged to my credit, I did not think any careful scrutiny of the fine print was required which is at the bottom of the e-mail.
I called Ortho..but was told that I had only 6 days to cancel..and so I was too late. After great protest the operator agreed to give me a $45 credit. I am not happy..$35 for a 'free trial' is outrageous. I've written to customer service and we'll see what they do.