My husband and I purchased a photo package of our infant in the hospital. We thought it was an ok deal. A few weeks later, we got a phone call telling us we had a free in-home photo session and a fre 8x10 as part of our package. So, I scheduled our session. The session went well and our potographer was nice. While she was there she offered us a "deal" where we could get 3 more in-home sessions and free 5x7 with each session for $80. We were told this deal could only be offered by the photograper and this was the only time we could get the deal. My husband and I thought that was a good price so we purchased it. The real slap in the face happened three weeks later when we had to schedule an appointment to look at and purchase the pictures. I spent time on the phone with a very nice and friendly woman and it went well until it came to the packages. My husband and I figured we could buy some photos and also get the cd of photos to save for later. When going over the packages, I was shocked to discover how expensive they were. We should probably have asked, but the prices had been reasonable up until then. When we saw the prices we asked about the cd. The woman told us the cd alone costs $360 since they give up the rights. That was the slap in the face. My husband and I are not cheap people and are willing to spend money on a good product. The picture packages were anywhere from 400 to 1000 dollars which, for the product, is way overpriced. We went ahead and purchased the pictures. After, I consulted with another photography company for a comparisan on prices. I was mortified to discover they would sell the cd of pictures along with the rights for 60 dollars. I couldn't believe the difference in cost and the samples of photos I viewed were of the same quality. My husband and I feel like we were duped. Now, we have three more photo sessions with this company and we know we are going to be forking over an outrageous amount of money. I could fly my friend who is a very successful photographer for well known companies and executives to my home and purchase the pictures for less. He would also give me all of the proofs on cd for free, which is what he does for all his customers. I do not recommend this company unless you have a money tree in your backyard and are willing to pay for average quality photographs.

I currently placed a 420 order of baby photos my babys first photos they promissed delivery within 2weeks beacause I specified to agent I would be moving out state and agent said it was fine. Its been four weeks and I havent received anything and when I called I got their rude agent claiming she was a supervisor Silvia agent 146 she didnt want tranfer me to anyone else. I didnt even get a solution. She tranfered me to a voicemail machine I wanted a refund back and they dont want give it to me.