What a Joke I am so pissed! I ordered Women's Durango Boots on 11/17/09 and as of today 01/04/2010 have NOT received them! I called about 3 weeks after and actually got a hold of someone and they said they processed the order and it has gone to the manufactures. Well now still no boots, my card was charged a long time ago and all I get when I call now is a busy signal! Well I am glad I looked up this company I just wish I would have thought of that BEFORE I ordered!