This company was at a home show I had gone to and I received a free estimate on windows. After the sales person gave me the long sales pitch we got down to the prices. I live in a condo and wanted to replace three standard bedroom windows and a sliding glass door. The estimate they gave me was an unbelievable $10, 000. After the shock the salesperson recalculated to pretend to get me a better deal. The next estimate was $9, 000. I told him I was not interested. A few days past and I received a follow up call from someone who was in charge and I told him the price the salesperson quoted me. He pretended to be surprised and said the salesperson doesn't know what he's talking about. I caught on pretty quickly that this was a complete scam. I asked them to put me on there company do not call list after several unwanted calls and mentioned I was not interested in there service. A few years passed and I did not receive any calls until a few weeks ago. Twice I told the salespeople I want to be taken out of their database. Still I continue to get calls. Next step I will take is to report them to the National Do Not Call Registry. If you are getting these phone calls ask for the 800 number and complain about the calls. The salespeople don't do anything about your number being taken out of the database. They only say, " I'll make a note of that" and that note will probably be thrown in the trash at the end of the day.

I worked for PHR for a substantial amount of time. I regret every day that I did, and every sale that I made. The ENTIRE pitch is a lie. The warranty is complete BS. There is no relationship with Costco. They retrofit their windows. They don't cover condensation. They DO subcontract all the work. Their prices are WAY higher than anybody else. I'm sorry if you already have a contract signed with them. If it has been within three days then cancel it. Even if it is after three days, still cancel. The headache will be far worse then actually giving them the business. They LIE, LIE, LIE, to get a sale. If you said no to their sales reps, get ready, someone will be knocking on your door tomorrow. This is way to typical for this company. Makes my stomach turn. Once again, I worked for Pacific Home Remodeling.

http://www.10news.com/news/17064643/detail.html

What a nightmare! I gave Pacific Home Remodeling my name and number to receive some further product information, while at a show. For months I have received phone calls. I am now being harassed by their sales team several times a day for the past 2 weeks. I have gone as far as to speak to several different managers asking them to remove me from their list. As a last resort I finally threatened to sue them for the harassing phone calls and do you know what their response was!?!? The sales person told me to "Go ahead. Sue us." and then he hung up on me. Great company huh? Why would anyone trust their home remodeling to a company with a such obvious disrespect for their "prospective" clientele. I wonder how they treat the poor souls who actually have become customers.
DON'T EVER SUBJECT YOURSELF TO HELL I AM IN BY ALLOWING A PACIFIC HOME REMODELING SALES PERSON TO GET A HOLD OF YOUR INFORMATION!