I received a bill for $19.94 along with a "Welcome Pack" which included a Cooling Relief Patch and a 2 oz tube of PainVanish. I never ordered these products. I only requested free samples which I did receive several weeks ago. I see no reason why I should take the trouble to mail these items back to the company.

I requested a free coupon! the company sent me a bill and a box with a cube of vanish a bill, for $19.94 for something I did not order. I am returning the invoice stating I did not order this other wise I am not going to return or pay for it! Thanks for your attention. JG

Company sent a parcel containing a free cooling patch along with thier product and an invoice for $19.94 which was never requested.

I have tried to contact the company by phone and am
constantly told due to the many call volume I need to wait.
I have waited three different times and cannot get through.

I used the email address and receive a blank page when
I try to click on to email their customer service.

I appreciate the free sample. If it had worked, I would have considered further purchases.

I am upset about reading their letter with the free samples.
I am to expect a 2 oz tube of painvanish with a relief patch in what is called the Welcome Pack in 4 weeks (3 now) and
a billing of $14.95 plus . I do not want this product.
I do not want to have to return it.

I am sorry I sent this twice because I forgot to type in
their website.

I understand your service is free. Please reply
[email protected]

trying to cancel welcome pack but telephone call says they cannot take my cancellation over the phone to write them I did