On 6/5/11 my husband and I wrote a $1000 check as earnest money for Palm Harbor, told by Steve Roberts in Tomball that if financing wasnt approved we would be Fedex'd our deposit back within 3 days.

On 6/6/11 check cleared, we called Palm harbor, to check financing and it fell thru. So we asked to verify when our dep would be returned. Scott (GM tomball) says email me a copy of the cancelled check from your bank and we can get it back this week. We did. Scott then says "well not really this week, it will be 10 days" We verified "10 days? not 10 business days?" "Nope 10 days, should be refunded on 6/16, you can come pick it up."

6/16, Scott is out of the office, not returning our calls. Call the corporate 800 # and they says "Scott meant 10 business days, and by texas law we technically have up to 21 days" A huge difference from Steve's 3 day fedex your deposit back to you, and Scott's pick it up on 6/16.

Never ever deal with Palm Harbor!!

They lie about the delivery date and also try to take advanage of first time buyers. i would stay clear from them there managment is no good. they just want you to have every thing ready but when it come to them to have there part lined up they have exuses. i have been waiting for my house for about three months and it just came in and now the people that have to fix the inside have other houses lined up in front of me but the palm harbor said they didnt. when i asked them i guess just to shut me up they said that and also they said it might take another week mabey to come out to finish the inside. and also the air air condition guy still takes another week to come out and connect the air.. they sould have every thing lined up. there not organized at all... SHOULD OF STAYED WITH CLAYTON HOMES.