I purchased a Panasonic Home Theater (Model SCPT 470) from Sarat Bose Road’s Panasonic Shoppe, as the sales person Mr. Kunal told me that 470 is better than 480 I completely trust him as Panasonic man and bought 470 model but your this system is not supporting most of the CDs (Original), these CDs are playing normally on other DVDs but PT470 cant read it or some picture is coming in smaller size in my new Panasonic Plazma TV where as other DVDs playing normally (SONY / PIONEER / SAMSUNG / HAIER ETC) YOUR SERVICE PERSONNEL ALSO SEE THE THING, HE TOOK THE DVD, BUT NEXT DAY HE CAME AND TOLD ME, PANASONIC CANT SOLVE THE PROBLEM, I ALSO ASKED HIM THAT PLS SPECIFY WHAT TYPE OF DVD WILL PLAY IN YOUR SYSTEM, HE CAN NOT GIVE A REPLY – I LODGED A COMPLAIN ON YOUR TOLL FREE NO 18.10.2010. (Complain No. is 022555). My only fault is I bought your product while all, yes all the leading retailers of Kolkata told me not to by Panasonic Sound System and worst service amongst electronic companies, I did not listen to them.

Is there any solution?