small portions. the person behind the counter always behaves like he/she is beeing cheated for the food.

*** me off! never going back there. never!

all panda express stores

small portions. the person behind the counter always behaves like he/she is beeing cheated for the food.

*** me off! never going back there. never!

all panda express storessmall portions. the person behind the counter always behaves like he/she is beeing cheated for the food.

*** me off! never going back there. never!

all panda express storessmall portions. the person behind the counter always behaves like he/she is beeing cheated for the food.

*** me off! never going back there. never!

all panda express stores

I bought a 2 entree plate & noticed the to go boxes are even smaller than before and other places. The container is split into 3 sections and all sections are now raised so less food goes in. By elevating the sections, you pay more for less. What a shady thing to do Panda Express. This is good for Panda bad for it's customers. I don't appreciated being conned. Panda probably thinks none of their customers notice b/c the box looks the same but the volume has definitely decreased. I will not give Panda Express my business anymore.

Well I worked for panda express for about 5 years. The first year my manager was a grate guy, very nice. He new was he was doing and how to manage the store.
But then there came the changes new GM. At first he was nice he asked the employs to help him with the store telling him about scheduling, business, ECT… After he got the hang of things. He became more and more aggressive. He would pull employees from their shirt. Take hours away if you did not do what he wanted to do. But his magic words were "I'm trying to help you." So that way he would excused what he was doing
The business went down because of the food quality. Other co-workers were not too happy. You either did what he wanted or expected your hours to be cut. And then came the costumer complaints about service, food, and quality. If the store got a he would blame it on the employee. Ok I know that sometimes you do thing wrong but you learn from your experience. But then I saw him slap a cooks hand because he was not doing what he wanted. But he didn't stop to think that the cook was getting vegetables to cook. I saw him slap the same employee at least three times
Then a cook cut his thumb. We could see part of his bone. He would not stop bleeding. The cook didn't speak English so he asked me if I came take him to the hospital. I told the GM.
His response was no. And he turns to the bleeding cook and very mad asked him for his SSN number. He new that the cook didn't have one, he scared the cook. The cook said "forget it I rather go home." So we gave him a ride home. I guess the bleeding stopped because we put lots of pressure. Over night he had a fever. So he didn't work on Saturday, and went to work on Sunday washing dishes with his hurt finger. He missed work and didn't get paid workers cop. because the GM did not file an injury report.
Another thing that happened was that an argument happened between two cooks and one pulled a knife out and said "Next time you bother me it's in your stomach." I guess the argument was because of gay remark to another. The cook who had the knife to his throat told the GM. The GM said, " next time I will fire you both." For me I thought that next time that the cook is cut he might do something. Well there was a next time. The same cook who grabbed the knife now burned the other cooks hand with boiling water. Same people same argument. This time the GM had no choice but to give a warning to the bad cook.
So I worked for them for five years and got fired. But I feel that all the time I would voice my concerns. I would get my hours cut. I had a family wedding so I spoke to the AM and expressed to her that I could not work on Monday so I got scheduled for Monday. I called on Sunday to know at what time I would work on Tuesday a co-worker told me Monday. So Monday morning I'm calling the Am at 8 am. I'm trying to find a co-worker to cover for me. Lastly I called the GM about 8:30 am. He was mad because he said I didn't tell him anything. He didn't work that day so how could I have spoken to him about it. So I got a warning. I know I'm not I made mistakes but I learn from them. When I went to work on Friday my daughter was sick so I took her to the babysitters and told her if anything was wrong to call me. She was calling my cell phone like ten times I ignored those calls. That morning we were busy we have a big catering order, store phone was ringing like crazy, drive three. So I had to do three things at once. The other employee did not understand much English so I was on my own. For the last call on my cell I answered and it was for only 5 sec. I was waiting for food to be cooked, big order. For my bad luck the costumer at the window saw me answer my cell. And complained to the corporate office. So he fired me.
What can you do when the company has a human resource office that doesn't help?
What can you do with an abusive manager?
Lastly what do you to when your GM or AM boss thinks that they are doing their job but truthfully they are not?
I think money talks right. When you have money they don't care about the people who work for you.

I pulled up to a drive through and ordered $30.00 worth of food for my family. I had my two children in the car. We ordered, the lay Linda who was working the window was not the most pleasant but wasn't totally rude either-at this point. After placing my order she asked if I would like any sauce. I asked for sweet and sour sauce. She asked how many, my reply was 3 or 4 please. She then said "Oh, not that is too many there will have to be a charge". I asked if that was really true especially when I ordered a lot of food. We all like this sauce. Next, she walked away from the window (I didn't know if she was getting the sauce of if she was walking away). She comes back and gives mew 2 sauces in containers. She said I will give them free this time but next time there will be a charge. She handed me SCOLDING HOT sauce. This sauce was so hot it burnt my finer tips, and I dropped one inside my car while trying to through it out the window because I was burning my hands. At this point Linda asked why I through them out, I raised my voice a little and said you just handed me the hottest sauced anyone could possibly hold. I burnt my hands and now my car has sweet and sour sauce on the mat (we just bought our truck 1 week ago). I never got an apology, her only response was "All of our sauces are hot". I told her a warning or put in a bag would have been helpful. This was the worst service I have ever had. The best part...my order was wrong when I got home. I asked for a mangers name and she said there was no manager there and then said that she would give me his name and number. She gave me the wrong name and phone number. I am very upset and this should never happen at a food establishment.

I have eaten at panda express in many ciites in the USA and at airports. It has always been good.
The food I bought tonight at Panda Express on North University St. in Provo, Utah 84604 is the worst food I've ever had...

Don't you monitor all your places?

Wanda Black
3748 N. 600 E.
Provo, Utah 84604
Telephone 801 224 0966