I purchased a bracelet off of this website for £46.89, and had an account with them as you have to have when you purchase. When I received the confirmation email I noticed the english was poor. I tried to log into my account and it said there was no record of my email address. I checked the address and the password on the email they sent me and it matched so I know there was no mistake. . I also sent an enquiry mail to the email address supplied to query this and the email bounced back. Are there any suggestions on what I can do or obtain my money back as I bought it for my daughters christmas present and money is tight. I cannot contact for refund as the email address is invalid. I purchased on a visa debit. Many thanks, Kerry Davis.