I am Account holder of PNB Bank Branch Khopoli Dist Raigad, Maharashtra State,
Since Back 25days before I had get user id & password for internet banking facility from bank(Branch)
but as on today(20/05.2011) i could not make any single tranjection successfully, some tech problem has arised & pnb staff & customer care staff could not found any solution, i steped around 21 times in branch, the way they are showing that they are also helpless, and answering & behaving orugantly
i am sure some body from the branch is making this bullsheet perposely, i never seen thismuch hopeless service
i have send mail & register a complaint to higher athority but no reply yet
lastly i have send last mail ...!!
which is as belows...

Dear Sir/Ma'am,

I, Shreeram Godbole, Savings account holder at Khopoli (raigad) Dist-Maharashtra branch, account # 2311000100076106, customer @151833332, declare the permanent closure of all my accounts and dealings with your bank as reaction to recurring poor service form your employees.
I have received service regarding the internet banking activation which cannot be explained in words milder than horrible. This is also an official written complaint that I am registering. Though I don not expect any kind of assistance on the issue hereafter, this mail is just a notification of the incapability & inefficiency your employees possess at the branch. If you think you have value for your customers, look into the matter and make sure you don't lose anymore customers.
may/16

CAN ANY BODY...????????????????????????????????????????????????????????????????????????????????
Thank You.
but still NO SOLUTION FOUND

dear sir/madam, i dr m k pandey having saving joint account with wife sandhya pandey at haridwar road, rishikesh. (ACT.NO. 0836000101909926) .
Recently i was in breach candy hospital mumbai for my wifes treatment admitted for one
month . i had operated atm of bank of india near by hospital on bb desai road infront of famous spa
MOKSHA, on 21st nov. 2009 i withdrew 5000 rs. thru atm time mentioned 10.27 am /atm-id cms9003
card no 5048...4954, txn no 385962 .the slip mentioned avail. balance 7111.24rs
Again on dated 27th november i used atm of same bank for 5000 rs but cdnt recieve money
the slip txn no. 385978 revealed no funds available in account. i immediatly contacted
my pnb bm at rishikesh he said only 2111rs. balance in act. i hdnt. done any kind of transactions in
between . regarding the matter i made complaints on phone no. given by pnb core 0124340000, they
said they will farward the complaints to concerned division .
sir at present i m facing financial burden due to medical bills .
i cordialy request u to manage to credit my debited ammount in above mentioned saving acct.i wd. be
highly obliged.

sincerely yours
Dr mukesh kumar pandey
skin specialist, 6 doctors
colony, tilak road rishikesh
email.. [email protected]
[email protected]
cell no. 9769465616
99675719633