my made a order online everything when good except are breadsticks were plain not garlic so thats when we called are local Papa Johns and ask to change to order we will pay the diffrences the guy on the phone was being soooooo rude catching a attitude and hanging up the phone on us while this is going on the deliever guy comes along we pay for the pizza and told him we didnt want the breadstick that he should take it back he told us that we should call the manager to see what he says mind you the guy over the phone was not the manager he was a team member so my girlfriend call back up there and told him the situation now this guy is still screaming and going on in a rude matter my girlfriend got fed up and went up there so thats what we did my girlfriend and I took the breadsticks to the store and my girlfriend starts talking to the guys and told him that hes customer service was horrible and needs to do something about it and if he had a bad day he shouldnt take it out on us we didnt do anything to him now at this point the guy is still being rude not looking my girlfriend in the eyes just being VERY DISRESPECTFUL and walks away from her to the back office for 5 mins then comes back and directly told us "Get the FUCK outta the shop or am calling the police!!" i got very mad for him to talk to us like that specially my preganant so i pushed over the computer montor then we exchange words then we left Later on in the night the police were involved i told them what happen and we came to an agreement of me paying for the montor a week go by on a friday the due date when i was suppose to pay for the Computer screen i went inside of the papa johns to hand over the check to the manager who was in the back where he was making a pizza i asked for him and the employee call him over and he said " Am busy tell them to leave a message or come back another time" while am looking straight at this guy tell the woman this i just got fed up with this drop the check on the desk and left this is another point that am making of Papa Johns so called service and if you guys cant fix your staff of people with the proper manners or knowledge of Customer First then i will NEVER recommend anyone to a papa johns

I ordered pizza two-three days ago during the day online and I paid $10 by papa card and the rest I was to pay in cash. The guy didn't have to call me, he came straight to my door and he confirmed how much I had to pay and I gave him that exact change he said I was to pay. Now the two days later (which was last night) I ordered again and my order was about $20.


I pay half of that with my papa card and I was to pay the rest in cash as I did the other order three days ago. just to clarify This person who is delivering my order this time is a different person. He calls me asking directions from the papa Johns restaurant. I have no idea how to get from there to my house so I told him what road I lived off of and he kept complaining that he didn't know where I lived. So he finally gets comes into my circle where my condo was and I'm standing outside where the street and the sidewalk meet and he rides right pass me and stops at another condo. He gets out the car and he starts to walk towards someone elses door and I yell across the way "Hey is that my pizza!" and he tells me that he thought that my door was over there. Then when he comes up to me he tells me the price that I needed to pay was $20 and some change. I tell him that that is a mistake and that I paid $10 of that online he doesn't believe me but he take the money anyway and he gives me my order. I go in the house thinking everything was over so I ate my pizza and watched a movie. About 10-15 minutes later the delivery driver calls my phone twice and I Finally pick up and he asks me if I was the woman who order the pizza on some street other than mines and I tell him no. We hang up. He calls me back 5 minutes later about three times and when I don't answer he comes back to my neighborhood and he "finds" my door. He knocks, and keeps knocking, and keeps knocking. I open the door and he says that his boss is on the phone complaining about me paying only $10 and not $20 and he gives me the phone. I try to explain to this manager guy that I paid with a gift card and cash. I go upstairs and grab the receipt that I got offline and show it to the driver. He looks at it but doesn't really "look" at it. The delivery guy is at my door talking extra extra loud that my neighbors come outside and wakes up my mother who is sleeping on the third floor with bedroom door closed, now shes upset. The guy finally realizes that he told his boss the wrong address and walks away while saying he apologizes. This guy needs to be fired for putting me through all off this mess.

I called in to order a pizza, some bread sticks and a 2 Liter Coke and asked if carry out was still open. It wasn't and my mom was already there and waiting. So I simply asked them if they could "deliver" the pizza to my mom who would pay them a gracious tip. But as soon as I started to ask, he immediately cut me off, saying that they can not deliver to cars due to a safety risk. Except he said it with such bitterness that . I was going to ask for delivery to my house, but the jackass manager hung up on me.

When I came in the manager was being very rude to another customer on the phone. I was the only other customer in there and I was being ignored. The manager was on the phone and another employee was just standing behind him.(doing nothing) He finally asked me what I wanted and I told him that I was picking up an order. I asked him if a drink came with it as he rudely said, "well did you order it?" My wife had made the order, so I wasn't sure. I asked for a garlic sauce and had to pay an extra 80cents. I paid, got my two liter, and left. Realizing, when I got home that he forgot to give me the sauce. I will travel twice as far to get papa johns or just get pizza hut from now on!

well i am a best western employee and we get discounts with the papa johns for the simple fact that we promote papa johns and today i wanted a pizza called to get the usual pizza and cheese sticks a total of 22.76 when we are sapost to get half off all pizza and cheese sticks...not chicken of drinks...the changed the rules and told me i have got to pay full price vente la veraga papa johns...i refuse to promote liars i will not be back at papa stinken johns pizza again...DOMINO'S IS THE WAY TO GO...AND I'M LOVEN IT... THANK YOU FOR YOUR TIME
MRS ELISHA RODRIGUEZ
AND YES I AM HISPANIC AND I DO HAVE THE RIGHT TO COMPLAIN...I AM A USA CITIZENNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNN