Papa Johns Pizza
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Category: Lifestyle
Contact Information
United States
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Papa Johns Pizza Reviews
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Kallen
July 2, 2011
Angry customer
I work for helens house child care right behind papa johns in waxahachie texas on hwy 77...i went to place an order for our kids at the child care and the door was locked there wee two visible people one by the name of "RACHEL" so i called and she aswered the phone... i asked her, "What time did they open i wanted to place an order?" Rachel stated "11am" I said "Well why didnt you answer me at the door instead of looking at me?" Rachel, "Stated I was on the phone and didnt want to" soooo i asked for a manager and she gave me a number and hung up! When i called a store in duncanville texas @972-283-2222...so i asked for the supervisor of waxahachie texas store she stated theses exact words..." LIL GIRL I DONT HAVE TIME FOR THIS *** I AM GOING TO CALL JAIMIE!" I stated "Who is jaimie?" She said "the owner of the cleaners"... i said "maam i dont appreciate your foul language and i dont know a jaimie and i work for helens house child care and i have a complaint she said " *** im in a crisis go to papa johns .com and hung up!!! we have been ordering from your company and this how we get treated...i will be following up!
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Brown0412
April 22, 2011
My bread sticks was dough balls
I had gotten off from work late evening. I got off the transit bus at Papa Johns Hickory and Harris in Charlotte North Carolina. I went in and ordered bread sticks. My wait was longer than ten minutes. I was ready to get home. They handed me a medium pizza box, i did not look in it like i normally do so once i got home i said what, i took a picture of them. It was different sizes bread balls and not bread sticks.If i had not been so tried i would have took them back. I did not eat them a matter of fact i still have the bread balls.I do have pictures if anyone needs to see them.
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Ralyn333
April 17, 2011
Truly Disappointed
I recently lost a loved one and failed to eat about a week. I finally woke up this morning with a desire to order my from my favorite pizza place. I put a jacket over my pajamas, drove to the drive thru window picked up my pizza, and headed home to curl back up with the tv. My intentions was to devour this entire pizza. Unforturnently the pizza was not good enough to even make it through the third piece. The pizza was overcooked. A little to crunchy with a burnt after taste. Then to top it all off their was know sauce. I sometimes get extra sauce because I love the sasuce. That is what makes a pizza a pizza. Anyway mine had none. now I'm sitting here with over half a pizza and hole in my stomach. On that note I am going to have to suffer through this pizza cause we all know, When you are truly hungry you would litrally eat anything.
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Russ Tieman
March 24, 2011
Failed to deliver a pizza I ordered and then insisted It had been delivered
On 3/12/11, in the afternoon, I ordered a pizza from papa johns store #2112. I call back twice, after waiting almost 2 hour and talked to the man who supposedly delivered my pizza. He insisted he had delivered my pizza and had been paid. When I told him that was impossible, as I was the one who had ordered the pizza and It HAD NOT been delivered. He kept insisting it had, changing his story several times as to whom he had delivered it. I finally gave up, called him some choice names and hung up! I can calmly deal with most issues but I will not stand for being called a liar!
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Cathybg1
February 17, 2011
Sent wrong order on 2 out 3 pizzas
Sunday night was the super bowl between pittsburgh and greenbay. we look forward to this every year.we have four boys and one girl and we always have a party.we decided to order pizzas from papajohns for delivery and for the super bowl.we wanted them delivered at half time and it took two a one half hours for them to get delivered.i understand they were busy but, they quoted one and a half hours origanally.that wasn't the only problem, when we did get them two out of three of them were wrong. so naturally i feel i should be compensated in some way.
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Grace.bass
February 14, 2011
Takes Money but Order doesn't get made!
On Wednesday Feb 2, 2011 I placed an online order at Papa Johns official site: http://order.papajohns.com/index.html After placing my order and entering my credit card information the payment could not be verified. Concerned that something was wrong with my credit card, I logged into credit card online and there I found a pending transaction from Papa Johns.
I called the store and asked if they received my order, they had not. I was told to call 1-877-547-7272 for assistance. I was on hold for over 30 min before I spoke to a lady who was rude. I called my credit card company and then called 800 number, merged the calls and was on hold for an additional 45 min.
The supervisor James Hand blamed my credit card company and said they could not give the credit card company the merchant ID required to release my funds.
After 1 and 30 hours of being placed on hold and the credit card company and papa johns arguing. My funds were released. However my evening was ruined, dinner was 3 hours late.
When I asked for my pizza for free, they only gave me 50% off. WHAT an insult!
I spoke to the manager Adrian McCaw from my local store, he didn't seem to really care that I had spent 2 plus hours with papa johns online. I will NEVER order from this store EVER again.
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Filmme
January 31, 2011
Delivery issues
Ordered pizza at 6:30 pm it is now 9:15 and no delivery still waiting called store to check on pizza as there was a pinch and i mean a pinch of snow...phone rang and rang ufor 5 minutes until it went busy tryed calling 7 different times same thing. no one answered i only wanted to check on the order to see if we should grab something else to eat..but was not able to even find that out so yeh i am pissed when there is no one to talk to...order from pappa johns again do not think so..
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Jasper
November 1, 2010
Bad pizza, no topping hardly
We ordered a papa john's pizza from the reynoldsburg area that cost us $20.99 with delivery fee. WE ordered 2 large 2 topping pizzas. There was only about 10 pieces of pepperoni and about 10 pieces of black olive on one and about the same on the other pizza that was sausage and pep. It was thin crust but almost burnt and very dry. We could have gone to the grocery store and bought 2 pizzas with better quality then when we had at papa johns. We feel for that price that papa john's is taking advantage of their customers or that the people working for papa john's don't care and just want a pay check
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Arfon
August 8, 2010
Scam
I had a coupon for a large pizza and a cheesestick for 15.00. i added a 10 peice hot wing. When the delivery arrived the cheesestick was missing. I still paid for the order and tipped the driver. they assured me they would be right back. 2 hours passed and i called only to be rudely spoken to. I asked was the manager there and the guy kevin or calvin asked me was my g.d. manager there and hung up on me. I called back told them not to bring me any cheesesticks which they brought anyway after 2 hours had passed. the next day i called and spoke to the manager will who refused to be of any assistance and threatened me and told me not to call again. I have ordered pizza from papa johns for years and this is the 1st time this has happened.
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ChitwVLH
June 23, 2010
Took My Money
So I try to order a pizza with Papa Johns tonight 6/23/2010 around 8:06pm it took us 2x on the card number but she confirmed my order had been placed and paid. Delivery guy shows up and wants $15.58 cash??? I explained how I had already paid so he called his manager (Patti?) who took my card number again confirmed it and I received my pizza. Not even one bite into my first slice of delicious Papa Johns Pizza MMMMM did Patti call me yet again with the card issue??????? Ok I give her my card number twice, the second time she tried to run it saying it just wont take it I was already logging into my online account to see what was going on there. My recent transactions show from 8:06pm to 8:37pm I had been charged 5x a total of ($77.90) for one pizza, and a 20 oz and I told her OMG you have charged me every time!!! She said she quit she would cancel the charge's and just enjoy the pizza for my hassle. I was refunded only a portion of what was owed. refunded to me, they still owe me $31.16??? Unless they still want to charge me for the original $77 dollar pizza. Come now really?
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