I ordered small mushroom pizza and wings from Papa Johns Pizza, Middleburg Hts., Ohio, on Pearl Road. So I go in, tell him my name. He gets my two little boxes and then opens up the wing box to show me aluminum foil folded up with ranch on the side. I looked at him like ? What? And?? Then he opened up my pizza box and exposed my hot pizza in the air and showed it to me as if it was a diamond ring or something. And I told him to close the box already!! I paid for it and left very angry and disgusted. Nobody has ever done that before to me. Does the Delivery guy go to your house and open up the boxes in front of you before you pay for them? No, he looks at the tag on the box to make sure he is giving you the right box. It just made me feel like, ugh, this guy just opened up my box of food. What else did he do to it before I got there. I also felt like he suggested that "ha ha, I opened up your box of food and there's nothing you can do about it". And I also felt violated and I felt like, are you that inept that looking at the tag receipt pasted to the box with my name on it isn't enough ? Did I ASK for you to open my box of pizza?? I want it to stay hot. Anyway, thanks for listening. If I call the manager, he won't care anyway. What do you think?

Just placed an order for a 15.99 special and added a 2litter and when I heard 27 and some change as the total I asked what was the tax on the order...the tax amount was stated to me and then she said OH and a $2 delivery charge so I said ok and then went online to see what others thought. They need to up their menu $ amount cause as far as I am concerned a delivery fee goes mostly towards the driver and if not they need to look for a better delivery job or find a job in another profession...SOORY...but I would, cause the drivers are being used and customers are being GOT!!!...this will be my last time placing a delivery order with Papa Johns and sorry to the driver coming to my house...

Our order took an hour and a half to get here. The roads weren't snowy so there was no excuse for this. When the pizza finally did arrive, they messed up the order. I had called after an hour and found out that the deivery guy still had not even left with our pizza. I'm not happy at all :(

The Papa Johns pizza location on 21st and Market Street in Philadelphia - delivered me cold pizza after almost 2 hours of ordering it, and then wouldn't get me a replacement because I took ONE bite from it!

Papa Johns ***

I tried to call the manager, and he said that's company policy. refused to give me his full name and his manager's name. kept making excuses like - I've only been here three weeks and I'm doing what I'm told - but doesn't even know the name of the manager. the delivery guy was also very rude, and literally snatched the money from my hand after I said the pizza is cold.

I worked for Papa Johns for a long time and you guys should know some of the terrible things that goes on there. All of the complaints I've looked at here are problems that occur all the time and nothing ever gets done about them. Also it has to be the nastiest dirty cheating companyI've ever worked for or even heard of.
No one ever washes their hands, they use expired food well well after its gone bad. The manager I worked for couldn't have had more than a 6th grade education. I am finding it hard to even fit what I want to say into this.
I heard of kids peeing into the sauce. Drug use is very frequent. I've seen the manager give people food poisoning, spit on food, pick up old food from the floor and use it. Constantly uses the bathroom and tells everyone about what she was doing in the bathroom and not ever washing her hands not once.
They screw there employees out of every penny they can, they wont give you any support as in no workers comp, no unemployement insurance, no leave, anything that happens no matter what the circumstance is coming out of your pocket.
If someone gets injured or hurt or in an car accident while delivering they require you to call a special hotline (before calling a doctor or police) So they have a heads up on if they are liable for anything. I actually got yelled at for calling an ambulace before there lawyer hotline. Unbelievable.

What I'm saying is I WOULD NOT EAT THERE EVER. I have years of resturant experience and some places get a bad reputation for no reason. But they deserve one. It caused me a lot mental stress serving that crap to people and charging them like 32$ for 2 pizzas. But they smiled and kept coming back. so whatever.