Paragon Acura
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Category: Automotive
Contact Information 56-02 Northern Boulevard, Woodside, New York, United States
Phone number: (718) 507-3900
PARAGONACURA.COM
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Paragon Acura Reviews
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JUSTIN C
March 5, 2011
RIPPED ME OFF
WORST PLACE EVER TO BUY A CAR...I CAME HOME THEY FORCED ME TO LEASE BUT WAS ABLE TO FIND FINANCING THROUGH USAA AT 4.29% WENT BACK WITHIN 3 DAYS TO MAKE CHANGE THEY WOULD NOT CHANGE MY DEAL...TOLD ME I SIGNED THAT EVERTHING WAS COMPLETE WHICH WAS A LIE AND THEN FOUND OUT THEY OVERCHARGED ME 3000 DOLLARS ON THE CAR...THE GENERAL MANAGER ADMMITED IT BY MISTAKE..THEY ARE LAIURS CHEAT THIEFS AND SNAKED DO NOT BUY A CAR FROM THEM...
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TVitale
April 30, 2010
Awful treatment
I was a customer at Paragon a week ago. I was drawn there by their competitive Online Prices on Autotrader.com. My husband and i drove an hour and a half from upstate New York to try and get a good deal on a pre-owned Acura TSX. Having worked in the car business for many years, i had done my homework before i went there. I knew how much i should get for my trade and how much the car i was looking at was worth. I also knew that i had EXCELLENT credit !
we got there at 9.30 am and the showroom was empty. There was rap music and rap vidoes BLASTING throughout the dealership. You could hardly hear yourself think. We couldnt find anyone for a while..and then someone in service told us they were all in a meeting. AT 10.45 !!! someone came out to meet us ! I told the salesman what we were interested in ...its a good thing i brought my list with the prices from on-line and info because some of the cars were marked up and extra $5000!!! wow!
I fell in love with one and the price was great (it all goes down hill from here) they wanted to offer me a rediculous proce for my trade and i stood my ground and finaly got them to agree to the number i thought was fair. I was excited and shook hads with the salesman...he siad the next stage was finance (i had already been told by another acura dealer that the rates were as low as 5%) . we waited for an HOUR AND A HALF !!! nobody was around..our salesman disappeared, and my husband had to go and find the finance guy..who was busy trying to screw me an dadd 2% for his own pocked and get a huge lump sum down ! It was rediculous!!! as we became more frustrated, he lowered the down-payment amount twice and then the % rate. he wouldnt explain to us where he was getting his bogus numbers !!! thankfully my husband said "ENOUGH" and we walked out..hungry, frustrated, and angry. we were there ALLLLL DAY for nothing. And while we were given some time to talk about it...i could see and hear the manager and the finance guy bragging about how much they had made on a previous deal!!! realllll professional! DONT GO THERE! They are all our to make money off you and thats the bottom line!
I went to my local dealer the next day and they treated me sooo great. They gave me 4.54%, a great deal and no hidden costs ! screw you Paragon !! I love my new TSX !
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Hadley
January 15, 2009
Awful place
I am an ex employee of Paragon Acura. It was the worst job that I've ever had so far. Complete torture to get out of bed everyday and go there.The most unorganized dealership by far. Employees are treated worse then garbage. It's pathetic. They can't even throw their employees a Holiday party the employees throw it for themselves and have to pay $50 each.Also no employee parking at all so everyday you have to search for a spot or deal with getting tickets.
They also have a big problem with women in the dealership. They believe women should be cashiers or receptionists totally chavanistic. Pigs...that is what this dealership is run by. We are in the year 2009 and this is how it is? I don't think so. They also have a big accounting problem. They are cheap and can't pay people. They won't pay any employee over time they will make you work extra then not pay you. ILLEGAL I got f**ked on my check every single week...im still owed money its ridiculous!!! But thats ok..The girl that does payroll is Jen Bailey and she is a miserable c**t...she has a problem with everythinggggggg and is a nasty b***h..real professional..
actually nobody at paragon is professional no wonder why its the worst acura dealership in new york hahaha makes me laugh they can't figure out what they are doing wrong...maybe if there employees wanted to come to work then customers would want to come there and buy a car or service their car.
They have a big scam going in sales so customers looking to buy an acura beware...they list cars on their website and customers call into the bdc and are lied to and told that the car is still available. when the customer gets to the dealer there is no car so they make the customers wait for hours while they pretend to look...and then there is no car u can figure out the rest...Also if you the consumer decides to buy a Used car think twice actually think ten times first. They are cheappppp..They sell used cars and don't certify them. Basically a customer buys a car used and comes back with the car two days later because it has problems. Why pay for certification and then have constant problems with the car.
Another scam they pull is they sell the used car with out certification and then make sure they make the customer buy an acura extended warranty so that when the car comes back to service a week after the car is bought all things needed to be fixed are covered under the warranty and the dealership looses no money just makes.
Now it is 2 weeks before the holidays and they are cleaning house and firing everyone...How nice to lay people off right before the holidays...real classy...and then to use the excuse the economy is bad...Yes it is But BRIAN BENSTOCK the owner has plenty of money and no heart. Typical greedy b***ard luckily this world has a such thing as karma. As for the singers Edith and Michelle lovely people but what are you thinking letting Brian do what he is doing. He is ruining everything for you..and eventually the dealership is going to be taken away or go bankrupt.
Everything is a problem at Acura. An obstacle course. A complete s***hole and Paragon Honda is not much better
Lets talk about Allen Blad...He is an amazing person. People don't like to give him a chance because hes different. Well at first I didn't get along with him but things change. Allen helped me in paragon so much. Many people didn't like him but I did. It was Allen that did all this f**ked up s**t to the employees it was Brian and Allen always took the blame...Until the day he got fired. That what they do there make you think they love you and that your doing such a good job then they get rid of you.
Well thank you Paragon Acura for letting me use you for a change instead of you using all of your employees.
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