Paragon Honda
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Category: Automotive
Contact Information
Woodside, New York, United States
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Paragon Honda Reviews
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Smitty009
April 5, 2011
Terrible Customer Service
I began a lease transaction in the Paragon Honda Showroom. After much thought, I realized that I was being ripped off and could get a much better deal. I told the salesperson that I was no longer interested. After he repeatedly lowered the price, which was more insulting ( because he could have offered a lower price to begin with), we parted ways. Iwas told that I would be credited for $4, 000 ( that had been debited at the start of the transaction). It is almost two weeks later, after to speaking to host of representatives, I do not have my money. I am a hardworking person and feel as though I have been taken advantage of. I will continue to complain until my money is refunded.
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US Army
August 29, 2010
Dealer Fraud
I am currently serving in the US Army in Germany. I was involved in an accident that totaled my 2004 Honda Pilot. My wife and I agreed on trying to find a 1 to 2 year old Honda Pilot for sale in the US and have it shipped to us in Germany since my insurance company was willing to pay for shipment of a replacement vehicle. I found what appeared to be a good deal on a 2009 certified Honda Pilot with only 4800 miles and advertised for 29, 995 at Paragon Honda in Woodside New York. The buying process was very strange as I expected them to send me paperwork to sign as part of the buying process. After having the vehicle shipped to Germany I recieved the title, Bill of sale and other paperwork when the vehicle was delivered. I noticed that all the paperwork that required my signature in the purchase of this vehicle had been forged by someone at Paragon Honda. I also noticed that the vehicle was dirty on inspection. After looking at the vehicle further I also noticed that there was paint overspray on all of the plastic trim of the vehicle as well as signs that clear coat had run in many areas, paint cracking and a body panel that was unpainted on the inside. I am convinced that this vehicle was wrecked and that this has been hidden from my knowledge. This vehicle was listed on Paragon Hondas Certified tab on their website and had a sticker on it when it was delivered that states " this vehicle has undergone an extensive evaluation and reconditioning process completed by trained professionals at this authorized Honda dealership". To this date Paragon Honda refuses to acknowledge the vehicle was sold to me as a certified vehicle despite proof from me . This certification process should have included a 150 pt vehicle inspection which was never conmpleted. It should also include an additional 12, 000 mile 12 month manufacturer warranty added to the end of the original warranty. So this dealership has: taken advantage of a service member serving his country overseas, forged my signature, hidden damage to this vehicle from me and carried out Consumer Fraud . They have also tried to buy me off by offering me floor mats and Bug deflector if I will just go away. How is that for a consumer complaint.
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melissaamaya123456
August 16, 2010
Horrible Customer Service bad Organization
I had my car towed to paragon Honda on a Sunday morning because my car wouldnt start. I waited for a call until 3pm Sunday when i called there myself. I was advised by a female in the service department that my car was being worked on and they will call me as soon as theyre done. I never recieved a call that day. I called back monday morning at 10am and was told i would be getting a call from Edwin in the service department within the hour about my car. by 2pm i still didnt recieve a call. I called them again and finally got Edwin on the phone. When i asked him if he knew what was wrong with my car he told me "Well see the problem with your car is that it wont start" Honestly i wanted to scream at him. I know my car doesnt start thats why i had to have it towed to honda!!! useless info from Edwin. Then he told me they havent even looked at my car yet. I have a warrenty with honda for 8 years which includes a rental car for these circumstances. I told him i have a 2 year old who just happends to be sick at this point in time and i need either a rental or my car now. He told me they cannot give me a rental until they know if the problem is under warranty. So when will you know what the problem is i said. He told me when we get a chance to look at your car. I hung up on him. (I was at work by the way dealing with them by phone) Then i called back and asked for a supervisor who i asked for a straight answer. Just tell me whats going on with my car! I wouldve rather towed it somewhere else and paid for whatever it is thats wrong. Still waiting on monday night for a phone call from Paragon Honda. NEVER again will i take my car to them. Id rather pay someone to fix it than get it done for free at paragon. After talking to my husband weve decided we are going to trade in our HONDA a get a different car by a different maker and let everyone we know NOT to go to PARAGON HONDA.
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betas
April 20, 2009
stolen deposit
I have left a 500 dollars cash deposit at that dealership but decideded not to buy that car. I have been told that i will get my money back within 14 days but I have already waited 30 days and didnt receive a penny from them. I ahve call numerous times and was always left with the same answer- " you will have it soon". Iam taking them to small claim court since i have clear recid from one of the sales persons. I will not let them scam me like that.
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