My husband signed up for the free trial of Paraslim, this would come with a charge of $1.50.
They shipped it, charged us $1.52, odd but ok.
So my husband canceled his trial acct on March 28th, the account had to be cancelled before the 5th of April to avoid the charge.
On April 5th we got charged $80.78, excuse me?
I called twice, spoke to two people who were not helpful and pretty much said screw you.
The first call swore I didn't cancel it, and 'canceled it for me' and would not transfer me to a supervisor.
Finally got the second call to transfer me to a supervisor.
He pulled up the acct, said I canceled it on the 10th of April (when he canceled it on the first call)
The supervisor was willing to refund me some if I sent them the sample bottle back. What?
The only reason I got anywhere is because we saved the email that said we canceled it.
Then, when he was willing to finally issue my refund, he only showed I was charged $79.98.
I was Charged $80.78. He did not see that, and only issued the $79.98.
It was hardwork to find the contact information on their site, when I would call it took
20 mins to even get a person. And email contact? I still have a pending 'support ticket' that's open.
Wow, this company is unreal. DON'T ORDER ANYTHING FROM PARASLIM!!!