In order to get our home equity loan we had to pay an outstanding balance of 10, 2000.00 for art which we purchased. Our bank sent a direct wire on april of 2008 and it is no where to be found. The check has been cashed. I have spent over 10 hours on calls which went unanswered, sent copies of the check front and back to 3 different addresses certified mail and faxed to who I thought would be the final person that I spoke to . To this day I have not even received an answer or a call to see what the status is. Im still being charged interest on the money. Who the #!#*^ is in charged over there my bank has never seen anything like it since they also cannot get an answer