Park West Gallery
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Category: Lifestyle
Contact Information
Michigan, United States
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Park West Gallery Reviews
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Moore201
June 20, 2011
Art Work
I have been a long time customer of Park West Gallery, I own serveral pieces of art work that I purchased while aboard Royal Carribean Cruise Lines. One of the pieces of art work I purchased was a Pablo Picasso piece sereral years ago for $15, 500.00 and while I was shopping around for new homeowners insurance this past year I was informed that I needed to call Park West and purchase a new appraisal (which costs $75.00) to have an updated one for insurance purposes. Once I recieved the new appraisal from Park West and submitted it to my insurance company (StateFarm) I recieved a call from my agent letting me know that that they suspected that the value was incorrect and that I needed to get a second appraisal. The appraisal I received from Park West told me that the piece was worth $29, 500.00, but when I went to a very respected and trusted company here in Dallas, Texas called Heritage Auction House it was then that I was informed that the piece was only worth $7, 200.00! I was shocked obviuosly so I immediately called Park West and I was told that the appraisal they sent me was for "replacement value only" and that they "are not responsible for current market value or the actual value that I could sell the piece for". I have called and spoke with the managers at Park West and I have also reported this to Royal Carribean Cruise Lines and I have been told buyer beware and that Royal Carribean is not responsible for anything that Park West sells or values their art work for while abord their ship. I am currently working with an attorney to get my money back. I do not recommend Park West to anyone and this has been the worst experience of my life.
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RadO71
January 19, 2010
Frustration
Park West purchased that I took home from my cruise were fine, but EVERYTHING I purchased that was shipped came with problems: one litho had to be returned for reframing because it had something under the glass; a medallion I purchased came, but was not a good specimen (a late run). I returned the print for reframing, and after providing photographs of the lack of detail on the medallion, they finally agreed to exchange it for an earlier run that was clearer. I purchased Muhammad Ali boxing shorts, and although I was told that I would receive the set I bid on (which had a very large signature), they tried to send me a set with a tiny signature. I insisted on the original. When it came, it was tacked horribly through the silk. When I sent pictures and asked that they reimburse me for having it mounted correctly, they ignored my emails. My recommendation is to only purchase what you can carry away with you. If you do have it mailed, be ready to send it back. ‘ No great deals to be had here – just fun at the auction, and frustration when you get home.
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May 21, 2008
My bad experience
I bought a painting aboard one of our Carnival Cruises out of Tampa FL. My wife and I decided to go to the auction aboard the ship and I bought a Peter Max. Price was around 3K. When I got home, I decided I didn't want it so I called up Park West to cancel. They hadn't even received the invoice. They said they wouldn't be able to cancel because they said "All Sales are Final, " which is something they didn't tell us when making out the invoice. I didn't discover it until I got home where it said this on the back of the invoice. They told me to fax a letter to them and they would see what they could do, but didn't promise. I ever NEVER bought anything I couldn't return if I decided I didn't want it. Not in the case of Park West..
If the decide not to refund, what is my next step to resolving this problem?
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April 17, 2008
A rip off
We sailed on Carnival Cruise line in 2008 and decided to go to the auction. While we were there we bought a painting that we liked. We were not interested in selling it for money to make a profit. However, when we got the "painting" we realized that we could have done the same thing at home with our plotter. To top it off, we probably paid over 500% of what its worth! Beware - quality is horrible, price is crazy and they won't even work with you to return it. Luckily we are American Express Platinum members and since we paid with our Amex, we got all of our money refunded!!
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