PartStore.com

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1 stars
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Category: Business & Finances

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United States

PartStore.com Reviews

mike m35z March 27, 2011
they don't answer phone, or respond to emails
I ordered a part for a washing machine, the web site stated the part was in stock...i checked several days later to see if it was shipped...no one would answer their phone..only a recording, they do not respond to emails, I want to cancel this. The part is not in stock according to my online account info...so I want to cancel it, they will not respond to email, or phone calls. I DO NOT RECOMMEND THIS ONLINE STORE TO ANYONE, THEY ARE VERY UNPROFESSIONAL, FRAUDULANT BUSINESS, DO NOT USE THEM...CON ARTISTS ARE RUNNING THIS SITE!!!
chipmunk101009 May 27, 2010
refund not processed
I needed a TV stand base. Ordered the part. Got the part and needed another part to go with it. Called and was told I needed 3 parts, but they only had 2 in stock and the third part that they didn't have was just the screws, etc., so ordered the 2 they told me I needed to go with the base I already had. Got the shipment and guess what? They sold me the same stand base (different part # and $70 more in prace than the first I bought). Called and was send a return shipping label for UPS. Put stand base in original packing and box it was sent to me in. Shipped back. Got an email stating the part was received, but damaged and so there would be no refund. So here I am, screwed by a scamming company. Wow, learned my lesson. I will never deal with this company again and my online shopping has definately been curtailed. It's brick and mortar stores for me from now on.
Sigourney February 24, 2010
Don't show you that parts are not available
When you order parts on line, they don't show you that they don't have stock and they won't ship a partial order. Therefore, when you place the order, it shows everything in stock. When you check the next day, things are backordered.
VanT41 December 14, 2009
Dishonest
I ordered a part and actually paid a higher price because their site said it was IN STOCK. A week later, they send me an email saying that it's not in stock, but lo and behold, it's supposed to arrive today. Called customer service and the operator even said that the site still currently shows that the part is in stock even though they don't have any and haven't received the shipment that's supposed to be in "today". Hooey.

If they're going to announce availability, it needs to be accurate. My guess is that with this company, every product is "IN STOCK", meaning that someone, somewhere in the world has it in stock...but probably not them. I will never order from these clowns again.
UrsK87 October 19, 2009
Wont accept of return
They sold me a remote control online that says it operates ALL SAMSUNG TVs Just POINT and CLICK. I ordered it but it doesn't work. They told me about he fine print that says does not work on TV/VCR combos.

Why would they put that in small print.

Feeling shafted.
Andrew July 10, 2009
Avoid these guys
After I ordered a part and gave these guys my Visa number and security code, they cancelled my order. Be careful, they may be just fishing for credit card numbers. I changed mine already just in case. Or, they could just be guilty of false advertising, allowing a customer to order something that they cannot deliver. Either way, avoid these guys.
ezshopper January 28, 2009
bad store wrong part no exchange
Do not do business with PartStore.com, the worst online store.
Info wasn't clear, wrong delivery, poor customer service, refused to exchange or refund.
Worst experience of online purchase!!!

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