BEWARE!!! The address 17150 Margay, Carson CA is the address of a lot of different companies who all do their business out of the country. The Philippines the most. The phone number is a call center which puts you on hold and never comes back to you. I called in to purchase some care parts for a Focus 2007. Before I gave them the card info I asked the delivery time. She told me between 4-7 days and maybe sooner. That was great since we needed them by the 25 Nov. The next day I had a call stating they were having a problem with my card. When I called the bank I was told it was charged on Nov 15 for the amount of the parts and shipping. I called Partstrain back and they told me the delivery would be 10-14 days. NOT good since I was taking that week off to get me car fixed. I have not other time to do it. When I told them I needed to cancel they told me it was too late. It had not been 24 hours. I talked with several others but no one would let me talk to a supervisor and would not give me the owners info. When they did give me the info was nothing...I called and it was Perfect Fit another company owned by the Same U S Auto Parts, Discount Body Parts and who really knows how many other companies. I am trying to get my money back now But I learned I will NEVER EVER purchase anything on the Internet. Even a secured site is no good, Papal, or Google if they all condoon these companies and their practices. They had them all listed.

Son ordered 5 parts for his car. when shipment arrived, header panel ($123.21) was damaged and unusable. Called cust. serv. immediately. told me to take pix and send via email which i did immediately. was told to wait 45 days for a response they would contact me. 45 days came and went with no response. called back to inquire on status of issue. no record of pictures was asked to retake and resend to different address = which i did. i told them i would call back in 30 min to verify their receipt of emailed pix. called back, couldn't verify receipt asked to email again to different address. i refused. told them they are taking me on a merry go round ride which i refuse to go on. after much haggling with customer service rep he finally found pix and verified they were sent to shipping to review. could not tell me how long until the issue was resolved. put me on to another person (brenda) who found pix, told me i would hear something in 1-8 business days, they would contact me. here i am 10 business days after speaking w/ brenda and NO ONE has contacted me. called brenda, left message with background info and my ph. # to call me back on voicemail she has yet to return my call. I will contact state agencies if I have to, consumer affairs departments, better business bureau etc. until someone from the company responds to my issue and resolves it to my liking a refund to me for the cost of the part plus shipping and handling.