i was apply for new passport on 11 nov 2009 and checked statues on 27 dec on net iwas intimated that your passport will be despatched upto 31 dec and your police record is clear no any verification due but today is 17 jan 2010 i still not received passport however some passport received which was apply after me in genral procedure it is also complaint that telephone given on website are not receiving in office time very bad and delay service