They Charged my credit card was charged without my permission. do not know this company.

My bank (B of America) sent me (online) a statement that contain the info that I owe a merchant named PASSPORTTOFUN the amount of $29.95, which is also a recurrent one, though I don't know the periodicity. I did not know the name even the name of this company before the bank's statement, let alone authorizing payments, therefore I conclude that this merchan obtained fraudolently my CC info and used it. At the present I am out of the US and I am not planning to come back before the next winter, therefore communicating wether by phone orby other means is next to impossible in my situation. My bank acted beaurecratically when I complained and tried to stop the payment as if I am not master of my money or if the bank is there to cooperate rather with the unethical merchants. In a nutshell the bank would not help me as I expected. Ironically I don't know the address of this merchant despite I am charged by it.
Plese advise.
Ali

I was assisting my 91 year old mother with her banking and we discovered that she was being charged $16.95 per month for what we didn't know. On her statement it indicates MVQ Passprt2fun but website is Passport to fun. This has been going on for 16 months. She has never used this service. I think it's criminal to take advantage of older folks. When someone hasn't used a service in a year they should contact them and get it straightened out. She doesn't use a computer. Charges come from Conn.

This company charges $ 14.95/month on my credit card. I never purchased their service and never authorized monthly charges to my card.

While checking my bank account I noted two deductions of equal amount and called the number listed. Tonicka, the CSR indicated that she would remove the charge and immediatly refund two different charges. When I asked how this was done she indicated that I had requested a free 10 day look at one or another site and that this was sufficient to charge my acount. What I could not determine is how she got the CC number in the first place. This is an absolute fraud practice and everything posssible should be done to STOP it.