I had a leak under my kitchen sink. I felt stupid later that I did not check the washers before I called Pat the Plumber. There was a $60.00 charge to come to my home. I agreed to that. The service man came in and reached under the sink with his hand. He did not even need a tool. It took one minute at the most. He tightened the washer with his hand and then said the charge was $176.00 Travel fee and minimum one hour labor charge. He would not leave without me paying him. I live alone. I called the office to complain after he left and they said there was nothing they could do. I thought of all the retired elderly in this area.