DO NOT USE PATROL ONE!!! As a happy resident of a fun and friendly association, I would NOT recommend Patrol One to ANY association! As a resident of an association, I would believe that Patrol One would sooner or later become familiar with the vehicles that usually are parked in spots. Knowing this, when they happen to come across a vehicle without a pass, one would think they would, as a courtesy to the resident, take a moment to search the vehicle to ensure that the pass did not fall anywhere from the place it "should be" (hanging from the mirror). Not Patrol One. Any chance this company can get, they will tow your car and will NOT work with you even though the pass IS INSIDE THE VEHICLE. The first time my car was towed, my pass must have fallen, because when I went to pay the $238 fee, the pass was laying on the passenger floor. Patrol One and the tow company, Southside Towing, would not let me have my car back EVEN THOUGH MY PASS WAS IN THE CAR. Now, again, I am dealing with the same issue. My car is towed, even though I know my pass is in the car! It must have fallen again on the floor, visible if someone took the courtesy to look before towing it. I called Patrol One, and they stated they are not willing to work with me because "someone has to pay for the tow."

DO NOT USE THIS COMPANY. They will tow your car and are NOT willing to work with you when things happen, such as the pass falling. Our association pays a service to keep our community safe, not to be bullied around by selfish, unhelpful companies such as Patrol One who only want to take your money.