Basic lesson learnt during driver training is 1. Dont drink & drive & 2. Reduce speed when Speed breaker or bumper ahead. But this was ignored by the driver driving PAULO
Sleeper volvo which started at 7p.m. on december 11, 2010. Drunken driver within Panjim city was speeding the car ignoring speed bumbers, but at 10.30p.m. finally bus Axle broke and bus was stranded near Goa-Maharashtra border for 2 hours. A lot of passengers agitated to driver to ask for a new bus but both the drivers ignored and started with the same bus. The driver on the seat was drunken one again, who even was couldn’t stand on his feat.

At 3.30a.m. when most of us fast asleep, bus again bumped with axle down, back left tyre separated and bus crawling like a snake dashed to most of the trees. Good luck was there wasn’t a valley otherwise 60 of the passengers, out of which 15-20 foreign tourists, have lost their life. Bang was so severe that lot of people got injured and when they came out just to know that driver have ran away. Paulo Travels neither had any alternative arrangement nor thier complaint line was working to report this. Even at 7p.m. when the owner Mr. Mario Periere was called to report about this incident, he avoided call. He was smsed and mailed about this incident but no reply from him. Forget about compensating passengers for their trip, thier travel agency is not even taking calls. Signs of a leader in Travel & transport to Goa. Paulo Travels, though this is not happening for 1st time becuase earlier twice our group faced with tyre puncture or drunken driver case, third time we took Paulo because this time Neeta bus was completely booked and we have least option to choose then Paulo.

Just imagine the situation at 3.30 a.m. caught in the ghats with no public transport available, a family with 2 year old child, 15-20 foreign tourists who had to catch other day flight from Mumbai, there’s no one from Paulo travel to help. When it was the reponsibility of Paulo to make arrangement for the stranded passengers, safe to their