In part it's my own fault - I should have been more vigilant; my only excuse is that I have a long list of business-related VISA-expenses, and a comparatively small billing-amount can slip by unnoticed.
I am a medical doctor in private practice. Since May 2008 I have been debited $39.85 monthly by a firm with a changing name: first it was PAY-WBTCHARGE, then it called itself PAY-GATTERBILL.COM, and finally PAY-GATTSTERMV.COM.
I have never ever (knowingly) had anything to do with any of these names, nor have I ever subscribed to ANY website, ever, with the exception of two very well known and reputable organizations relating to my work in the field of medicine.
I attempted to find out more by entering the most recent cited name, upon which I was immediately linked to "Secure Gateway Access", another name that I have no recollection of ever being associated with. I used their "retrieve password" tag and was surprised to find out that they apparently have no record or knowledge of my existence, as I was not able to elicit any sign of recognition by entering my name and email-address in the assigned fields - so either the link to this address is being misused in some way, or Secure Gateway Access is itself fraudulent.
Of course I have advised VISA to refuse any further payments, which regrettably won't get back what I've already let slip through, which now has amounted to almost a thousand dollars. What remains very uncomfortable is the unanswered question of how it was possible for someone to debit my VISA-account in the first place; e.g. how he/she/they/it got hold of my name and account-number.

I noticed that my account had been charged 38.95 on 4/27/09 and i had not authorised any such transaction. I Googled the name of the billing site and found this complaint site with several postings stating the same thing had happened to other people just like me. I called the customer service number that sopmeone else was kind enough to provide in their post and the lady informed me that i was a member of an adult website and that this company was the billing agent for that website. I informed her that i had never signed up for an adult website on the internet and she claims she has cancelled the account and that the funds will be refunded to my account within 7-10 busines days. (I am waiting to see if that happens or not). Also the number i called was full of static and i could barely hear the operator at times, and the static was not on my end, which kind of makes me question how legit the customer service dept is. Well anyway maybe this wont happen to you but if it does here is the number I called to have the charge removed from my acccount 1-888-294-3151.

I checked our bank account as usual and was shocked to see a $5.00 withdraw from a company I never heard of. I contacted them and the representative told me that I ordered and cancelled the same day but she couldnt tell me what day? How do I keep this from happening?

They are taking money out of my account for no reason and I want it back.

who is this company & how can i stop them taking money from me