I have used prepaid cards in the past with absolutely no problem! I purchased a Pay Power card because it is "re-fillable" and I figured why not keep using the same card over and over??? Wrong!!! When I purchased the card, it took 24 hours to activate it which made absolutely no sense and customer service was no help at all. Then the fine print discloses that they will charge you a monthly fee for using their card (in addition to the re-fill fees). I had a balance on my card, I went to use it on the 29th day of the 30 days I had the card and they had already stolen my money off of the card! Of course, customer service was no help at all. I will NEVER purchase another Pay Power card again - COMPLETE RIP OFF!!!

This is a company which does NOT believe in customer service or providing customers with accurate information of any kind.
Complaint 1. I contacted customer service about a replacement card and they informed me that I could transfer the balance to a new Pay Power card if I just went to a store and bought a new one and called them back with the info, so that's what I did. I called back to be told that wasn't possible so I had spent $20 for nothing and STILL have $1 left on the card b/c I HAD to use it to get my money or wait 4 to 6 weeks for a corporate check.
Compalint 2. I have NEVER been able to log into my "online account" information. When I called customer service about this, I was given an "resolution number" and had to wait 24 hrs for a call back. I get the call back to find out that the problem was documented incorrectly. I'm given a second resolution number and have to wait another 24 hrs.
I get the next call and I find out that the reason that the login info THEY gave me to use isn't working is b/c they didn't tell me it was case sensitive and that fact is listed no where on the login portion of the website. There is no solution to this now, b/c my account was locked up b/c of inaccurate login info, until ANOTHER resolution number is created and waiting ANOTHER 24 hours for a call back.
Complaint 3. When trying to assign a pin, I was unsuccessful. I had to call to find out that the company was having issues with the PIN system so I would be unable to access any cash through withdrawal for a few days. Reprehensible. If there are issues with websites, PIN systems, ANYTHING dealing with people's money, the LEAST the company could do is send out an email notification. They do it with each transaction so I find the fact they don't notify of issues inexcusable.

AVOID PAY POWER AT ALL COSTS!!! If you MUST use something like this, as I do, keep the money on it to a minimum for your own sake.