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September 12, 2008
Unauthorized debit from my account
I had a $7.99 charge on my checking account that I did not authorize. I tried to contact the company that charged my account and they wanted my personal information to find the charge. I refused to give them my information and asked to speak to a manager and they hung up the phone on me. I have contacted my bank but there is nothing at this point they will do.
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September 10, 2008
debit from checking account
Payday loan people took $7.99 out of my checking account without my consent. I was told by someone at their company to log on to this website and answer any questions required, along with my cancellation # 2796369
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August 30, 2008
took $45.95 out of my bank account without authorization
Took $45.95 out of my bank account without authorization. cancel all e-mails from them and sent reply to credit my account $45.95 immediately.
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August 20, 2008
trying to cancel sobscription
i have been trying to contact them to cancel subscription but are unable
to get account info or customer service rep to take care of my request
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August 15, 2008
Unauthorized funds taken from my account
Payday Loan Resource Center has taken funds out of my account without my authorization. This is something that needs to be stopped! Beware!!
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August 1, 2008
fraud
This company fraudulently deducted 7.99 from my checking account.
When I went to my bank they were able to give me a phone number and website. I called and after a lengthy rambling voice mail that made no sense I was finally connected to a service rep.
I explained to him I had never applied for a loan with his company. He then said, "Have you ever applied online for a payday loan?" When I responded yes, he then said, "It is in our Terms and Conditions that a monthly charge will be taken from your account until you cancel your subscription with us.
This rep would only keep repeating again and again that it was in the 'Terms and Conditions' no matter how many times I tried to dispute that this was not an approved charge.
It is obvious this company is getting names and banking account numbers from the web somehow when people are going online inquiring about payday loans.
I will be filing a fraud report.
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August 1, 2008
fraud
This company fraudulently deducted 7.99 from my checking account.
When I went to my bank they were able to give me a phone number and website. I called and after a lengthy rambling voice mail that made no sense I was finally connected to a service rep.
I explained to him I had never applied for a loan with his company. He then said, "Have you ever applied online for a payday loan?" When I responded yes, he then said, "It is in our Terms and Conditions that a monthly charge will be taken from your account until you cancel your subscription with us.
This rep would only keep repeating again and again that it was in the 'Terms and Conditions' no matter how many times I tried to dispute that this was not an approved charge.
It is obvious this company is getting names and banking account numbers from the web somehow when people are going online inquiring about payday loans.
I will be filing a fraud report.
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June 9, 2008
still taking money
I have unsubscribed to this service several times and they still keep deducting $7.81 from my account and I was told I could not get a refund but if I have have returned checks or fees I will file a bigger complaint with the Better Business B!ureau
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June 6, 2008
Unauthorized debit
Payday Loan Resource Center debited $7.81 from my checking account. My checking account line item for the debit showed a phone number so I called it because I had no idea what the charge was or who the company was. I spoke to a customer service representative who said they couldn't return the $7.81 but would cancel my enrollment and I wouldn't be charged again. He said I enrolled when I applied for a payday loan (I did not get the loan) and they sent me an email saying I would be charged unless I told them to cancel the enrollment. It is a monthly charge although I don't really understand what it is for.
I told the CSR that I absolutely did not agree to any enrollment and didn't get an email from them because I would have remembered an email telling me I was getting charged for something I didn't agree to. He basically ignored that and gave me a cancellation number.
I am waiting to see if I get charged again. What can be done to stop this company?
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June 6, 2008
Unauthorized debit
Payday Loan Resource Center debited $7.81 from my checking account. My checking account line item for the debit showed a phone number so I called it because I had no idea what the charge was or who the company was. I spoke to a customer service representative who said they couldn't return the $7.81 but would cancel my enrollment and I wouldn't be charged again. He said I enrolled when I applied for a payday loan (I did not get the loan) and they sent me an email saying I would be charged unless I told them to cancel the enrollment. It is a monthly charge although I don't really understand what it is for.
I told the CSR that I absolutely did not agree to any enrollment and didn't get an email from them because I would have remembered an email telling me I was getting charged for something I didn't agree to. He basically ignored that and gave me a cancellation number.
I am waiting to see if I get charged again. What can be done to stop this company?
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