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tiffinih
September 3, 2009
Charges you extra money by adding late fees to your account when you are not late and in excellent standing with them
I usually pay my bill online and depening on how many days are in the month my payment is due on the 4th or 5th or sooner or later depending... I logged into my account tonight (the 3rd) only to see that it is due tomorrow (the 4th). In any "normal" circumstance this is perfectly fine. I am trying to make my payment before it is even due! However, PayPal Buyer Credit scams people by having a feature online that when you try to pay your bill online you must select a posting date that is at least 2 days from the current day but within 30 days. So in other words, I would have to post my payment date on the 5th instead of the 4th becuase today is the 3rd... If you go 1 day late with them they charge you a $30 late fee. So I called a rep because I did not want that to happen especially when I am trying to pay them BEFORE my account is due. The woman refused to help me and told me I could pay over the phone and have them charge me an additional $15 to post it tomorrow. I told her no I was not going to pay them an extra $15 for me to make a phone payment. She then went into detail on why my due dates fluctuate. I don't seem to have this problem with any of my other credit card companies. I told her that I was only going to make my minimium payment (when I ALWAYS pay more) and then I would be paying it off and would NEVER do business with them again. I also told her I was not going to pay that $30 late fee because I am not late. My account is due on the 4th and today is the 3rd. I asked why they even had that feature on the website that makes you post your payment 2 days out. She couldn't give me an answer. I told her its apparently just a way for your company to scam people out of their money. I also let them know in an email that I would be posting a review on the poor lack of customer service... Thankfully I only owe them $275.
DO NOT DO BUSINESS WITH PAYPAL BUYER CREDIT OR YOU WILL GET SCREWED OVER!!!
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abunai1ojiisan
June 29, 2009
Paying your monthly payment
I rec'd an application and did not want it, went into the website to delete it and for some unknown reason, the next time I purchased something on EBay, it went directly to PayPal Buyer Credit Card. I've had nothing but problems trying to pay my bills with them. I've sent in my payment a week before my deadline and the next time I get a billing notice, it show's that, I was late in my payment and they had charged me a delinquent fee of $20.00! These guys reminds me of the "Loan Sharks" back in the days, but only legally.
My honest opinion is, don't apply for their credit card. Besides, who operates a banking company that, don't have an email address to complain too! You need to literally, write a hand written letter to these people who only have a P.O. Box.
If you do decide to call the phone number, you will be talking to someone in India, with a heavy accent, who knows the English language as a 2 or 3 language. "GOOD LUCK!!"
I WAS SO DISAPPOINTED IN THIS TYPE OF SERVICE FROM "PAYPAL BUYER CREDIT". EBAY IS SUCH A WONDERFUL TOOL, AND IT'S UNFORTUNATE, THAT THEY HAVE SUCH A POOR AND NOT EVEN A MEDIOCRE CREDIT CARD SERVICE.
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April 20, 2008
Impossible to pay bill online
I have been trying to find a way to pay my bill online for the last three months, but the only thing I get in my estatement is the paypal website but the link on my account page on paypal has been removed! Plus they call at least 30 times a day!!! The phone calls start at 8:30AM on Sunday and go until 9:00 at night. I"m sorry but to me that is harassment! Make it easier for me to pay my bill and you wouldn't have to CALL ME AT ALL!!! I am so disgusted if I had a way to pay off my balance I would and I would tell everyone to never apply for Paypal Buyer credit because GE Money is a horrible place to have accounts at! I don't know what has happened to customer service but lately all customer service places I've been dealing with suck!
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