PayPal
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Category: Business & Finances
Contact Information United States
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PayPal Reviews
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ragada62
January 10, 2009
using my e=mail acct to use paypal
Using my paypal acct. to pay out money to Recearchaccounts.com through paypal. I have closed the paypal acct. because of this
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Gillian Doxzon
January 6, 2009
Lack of security
Paypal allows anyone to sign up with your bank account number (which happens to be on the bottom of every check you send out to people). THey are almost impossible to get on the phone and then when the fraud complaint is made they take 4-5 days to shutdown the account, hence more transactions go on while they check with their departments. It then is said to take 10 days to get your money back (don't know we have rec'd ours yet...it is day 5). By the way, this business is based in India.
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Ricky
December 24, 2008
Unauthorized charges
I Sold a bunch of surplus computer supplies on eBay, and I only ship to a confirmed address. PayPal stated that the address was confirmed, and user verified, and I was eligible for Seller Protection. Well I shipped the item w/ Signature Confirmation and buyer claimed he never got it. PayPal found in favor of the buyer as they do 99.9% of the time (even though I had proof of delivery). The buyer then took the money he made in this scam and closed hi eBay and PayPal accounts, as well as his e-mail account. PayPal told me that since his account is close I'm no longer eligible for Seller Protection, and need to contact the buyer to receive my money. This is ridiculous that PayPal cannot find any way to guarantee me my money. This event sets me bacy almost $150 dollars that I had to take out of my profits and give to the owner of these items as this was a consignment sale.
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refund
December 11, 2008
no refund
paypal owes me a refund and i just cant get my money back it seems. first it was suppose to be credited to my account within 30 days. now that the 30 days has passed they emailed to to give me a trace number to give to my bank. speaking to my bank I am told this trace number is worthless to them because its the number paypal should be using to track the money. its their tracking number not the banks. still no refund just alot of sorrys and b.s. seems like they have more excuses then actions. Ive already called them 10 times at least. by the time i get done i will have spent more money on phone calls, lost interest, and much aggravation. i cant beleive with all the complaints why paypal hasnt been shut down as of yet????????
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Giggler
December 10, 2008
Holding on to 33k
CEO, BBFG, LLC
McDonough, GA 30252
email: [email protected]
12-10-2008
To: Office of the Attorney General State of California
Re: Paypal account " [email protected]"
cc: Federal Trade Commission, Office of the Attorney general state of Nebraska, Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs, Better Business Bureau, American Express, Chase, FBI Fraud Unit, Paypal
Dear Madam/Sirs,
We are submitting this complaint to compel you to renew your investigation of Paypal for ongoing fraudulent activity and to seek regulation of this financial entity to the accountability and rule of United States law.
Our story is a shocking symptom of the problem at hand. Paypal is withholding $33, 306.86 that was successfully reversed to our Paypal account on November 7, 2008 without claims or disputes by any other party. Paypal initially declined to approve the transaction that became reversed, and no money changed hands between buyer and seller. The buyer made alternative payment arrangements with the seller because Paypal also failed to deliver the payment venue with the ease its advertising promises. Although no claim or dispute by the seller has been placed on the amount in over 30 days, Paypal continues to hold our $33, 306.86 without offering any reason or date of resolution after repeated phone calls.
This presents numerous problems for which we think Paypal should be investigated and regulated. This pattern of milling and holding legitimate charges from honest customers on a large scale, in an imperious manner, is self-evident to anyone who investigates the volume of Paypal complaints. Whether this pattern is suggestive of secondary gain or whether its just bad business service is the real concern at hand for the US government. If the former is true and Paypal wishes to fund their own investment strategies with customer money, then customers at least need a Prospectus for full disclosure prior to that money being used elsewhere as "capital" to Paypal. If the latter is true then customers will still need some sort of consumer protection from mayhem the likes which we are experiencing. Paypal must not be allowed to continue to advertise "ease of use" while ensnaring customers in charge back schemes and debacles for which there is no accountability to a third party. As such Paypal is a threat to many businesses who find their cash flow suddenly impeded by questionable Paypal decisions for which their is no governing authority to mediate. In many cases businesses are financially damaged by such undesired mismanagement.
To this date, we still have not received our own money returned to us. Nor was a purchase completed. And, our credit lines continue to be inaccessible while Paypal holds the funds.
We will readily submit any necessary evidential documentation at your request.
Sincerely,
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identity theft with paypal
December 5, 2008
Identity theft
Shut down your paypal account immediately! The compaany does not have adequate security to protect you from identity theft. All of your banking and credit card informatio will be compromized and you will be a target for identity theft!
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December 4, 2008
fraudulent electronic check transactions
URGENT INFORMATION ABOUT FRAUD!!!
I have a paypal account and some company using the name PayPal is fraudulently submitting electronic checks to my bank account. They have been doing this since September and I just realized it today. The fraudulent transactions are listed as PayPal DES. Valid Paypal transactions are listed as PAYPAL DES and I never realized that until today. As far as I know someone or company is hacking into paypal accounts obtaining checking account numbers and doing electronic checks again mine and possibly your account. Again these fraudulent electronic check transactions will show up as PayPal DES with varying id numbers. They are also using the paypal number of 8882211161 as the company number to call in reference to the transactions.
Please check you bank statements closely to verify that the same thing is not happening to you. You may also want to remove your checking account information from your paypal account as I have done. Please protect yourself! You do not want this to happen to you!
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November 28, 2008
Bad Business
I know there are many complaints on here about buyers getting ripped-off by PayPal. My complaint is as a seller. You have absolutely no rights as a seller and they are totally there for the buyer only. I have been an ebay seller for ten years and have used PayPal from day one. I have a 100-percent positive rating.
In a recent transaction, I sold a bicycle that went for $825. Had plenty of pictures, was in excellent condition, selling as is with plain language stating there were no refunds. The winning bidder starts asking questions after the sale--a bad sign in hindsight. I was delayed in getting the bicycle out so paid the shipping charges to make it up to the buyer. Shortly after it's arrival, the buyer starts emailing me saying it's not the color in the pictures (white), that it wasn't what he was looking for, etc., etc.
I tell him that there is no refund offered and before I know it, PayPal has a complaint from the buyer the I "misrepresented" the piece. They rule immediately that I owe him a refund. Since a couple of weeks have gone by, I have already withdrawn $700. They freeze and confiscate my remaining $125, and then tell me I have to put $825 into the account to have privileges returned. Still hasn't been resolved since PayPal doesn't even go by their own rules of procedure regarding appeals, evidence and the like.
I need to find another service, but seller beware...
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November 26, 2008
Unauthorized billing
Took money over paypal for a pair of tickets sold on Ebay. Paypal reversed out the payment 4 days later because the buyer had no money in his account. Nice, nothing safe or secure about paypal for the seller. Why would I ever use paypal, I don't need to pay money to a company so I can get ripped off.
DON'T USE PAYPAL!!!
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November 24, 2008
Extortion
I have new evidence proving paypal is attempting to extort money, presented by the bank in approximately September 2008. Paypal still however is coming after me for a fictitious debt. I say fictitious because it is a debt I do not owe, proven in court, and rejected by the card carrier of the customer they assisted in frauding me, YET Paypal is consumed with making me pay. I have no debt with them, literally, they self created this debt to extort money from me.
November 2008 received yet another letter from Paypal confirming their attempt to collect from me, October 2008 received a letter from a collection company on their behalf. This started about 11/19/06 when Paypal processed a chargeback to my merchant account. A customer paid our shop (sole propriety) in two installments, approximately 3 months before 11/19/06, so we had paid for product with the funds and paid bills. We did not have the money in any account. After approx 100 emails over months, and fighting with Paypal went nowhere, I sued the customer. Won, presented that to paypal who refused to go after the customer. While putting paypal on the backburner, I went after the bank involved, in or near September 2008 it was revealed that the bank actually denied the customer chargeback’s, totaling $6, 100, yet paypal lied to the bank and told them I didn't want my money. All the while, I have written communications to the contrary. In addition, paypal attempted to withdraw the money from my bank account and took any money I did have in my paypal account, while also eventually freezing my paypal account. Due to the new evidence of September 2008 I had to stop pursuing the bank. Now, on or about October 16, 2008 I received a collection letter from NCO Financial Systems, Inc. the 2ND COLLECTION COMPANY REPRESENTING PAYPAL to send me a letter demanding money, demanding I pay over $12, 000 dollars or there are going to sue me and get a judgment, however a couple weeks later received another letter stating they made an error and I ONLY owe $6000+. I DO NOT OWE THIS MONEY. THEY ARE ATTEMTPING TO EXTORT MONEY FROM ME BY SENDING ME TO COLLECTIONS FOR MONEY I HAVE PROVEN OVER AND OVER AGAIN I DO NOT OWE!! Paypal refused to cooperate with the bank, they refused to acknowledge the court judgments I have against the customer, and as a result of all this the customer filed bankruptcy to avoid having to pay a dime. IF I DONT STOP PAYPAL THEY WILL PUT A LIEN ON MY HOME!!! And who knows what else they will do. They have no right to do this. I need paypal stopped and a government agency to see what they are doing to me and others. This is fraud, extortion, and they cost me thousands of dollars in interrupted business, stress and now again, more collections. It is absurd! Is there anyone out there who used Paypal's merchant account for other than Ebay and online purposes to collect funds? Am I the only one? Why is this legal? Why is there no Attorney who sees anything wrong with this or that can connect it to any laws? EFTA? ANYTHING? I am blown away. Maybe the moderator of this site can forward info to me if there is anyone in the same situation or who wants to sue Paypal? THIS IS ABSURD. I have lost over $10, 000 in one month alone, not to mention the rest I have lost and endured.
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