why is this necessary?

it didn't work! you sent me the refund issued email on 9-10-10...so now i have to start going to every complaint site on the web to let folks know that your refund policy is a joke.

congestive heart failure, copd and many more ailments...very limited fixed income, this is going to look real good for ya'll.

good grief folks...HONOR YOUR DAMN REFUND!!!

last email from me (to ya'll), i'll starte next week letting people know what liars your company is...not necessary...but you seem to want me to persue this further, in a very negative way...I TRIED!

david stough


----- Forwarded Message ----
From: david stough <[email protected]>
To: PC Drivers Headquarters <[email protected]>
Sent: Sun, September 26, 2010 1:13:37 AM
Subject: Re: Refund Issued [ ref:00DAIfrC.500A3LkGi:ref ]


how long is this chit going to go on? your software DID NOT WORK ON MY COMPUTER AND I ASKED FOR A REFUND...REFUND GRANTED, MAY TAKE UP TO 15 DAYS...NOW 60 DAYS & COUNTING!

HONOR YOUR WORD...

david stough


--------------------------------------------------------------------------------
From: PC Drivers Headquarters <[email protected]>
To: "[email protected]" <[email protected]>
Sent: Fri, August 13, 2010 11:27:25 AM
Subject: Refund Issued [ ref:00DAIfrC.500A3LkGi:ref ]


Case Number: 00189224

Regarding Question: Re: Refund Request

8/13/2010


Dear david stough

Thank you for choosing our driver update software to assist you with fixing the issue of missing/out of date drivers on your PC. We will work with you to provide driver updates and installation instructions so that your PC and the connected devices work to their full potential.


Note: If the solution below does not resolve your issue, please respond to this email as a point of reference so that we can further assist you.


Your driver update software purchase refund has been issued.

Due to differences in processing times by the major credit card issuing banks, in some instances refund times may extend to 15 business days.

Please let us know at your earliest convenience if you are having any trouble with the information provided, or if you have any further questions for us. We are here to help you keep your PC running properly.

Best Regards,