This one horrible company I wish I never had to deal with. The motherboard that I ordered from them has never arrived. Because of them I have lost my customer, the sale, time, effort and I have yet to get my money back through my credit card dispute process. The customer "no service" was absolutely ridiculous. No-one answers their phone. Their "chat" system isn't working either. But even without helping their customers they could avoid most of their problems by being honest, but that's not the path they chose so hence the review! Give yourself a favor a choose another company to order from even if it costs a little more now, it will save you a LOT in future.

Do NOT order from this company. They charged my credit card immediately for a product that was not in stock and being ordered from a "warehouse" in China. 14 business days later (and their web site states 5-8 business days for items shipped from China) I have no product, PC Planet Systems hasn't received the item either. They can't even provide any detailed information about the order and it's status: they simply state "This is a discontinued item and we had to order from China. The item is in transit." I've even offered to "meet them in the middle" by having them refund my credit card, then re-charging when ever they ship the motherboard to me. I've resorted to disputing the transaction with my credit card company. Here is their response directly from the email:Sir the product you had ordered has been discontinued worldwide and we found one unit for you that IS IN TRANSIT, if our accounting dept receives a chargeback from your bank we will forward your account to a collection agency since you AGREED OUR TERMS AND CONDITIONS DURING THE CHECKOUT PROCESS, instead of complaining you should be happy we were able to locate that product for you. Once again your order is in transit (on its way already).

Imagine, they want to turn this over to a collection agency for funds received yet have provided NO product. It looks like others have been taken by this company also. Please also lodge your complaints with the Better Business Bureau. Stay clear of this company.