My fiance and I absolutely DID NOT pick up this merchandise, so we asked for them to check again, to which they told us that the two TVs had definitely been picked up on August 2nd around 5pm. Needless to say we were outraged and demanded how this could have been allowed to happen considering the merchandise shouldn't be given to anyone except me, the purchaser, because my name is on the receipt and on the credit card used to make the purchase. Why didn't PC RICHARD ask this mystery person for proper identification? How could the mystery person have possibly known to pick up 2 TVs unless they had knowledge of my purchase? PC Richard's answer to those questions was that whoever picked it up had provided a receipt showing proof of purchase of the merchandise. However, I had in my possession the original receipt time stamped on 7/4/10 @ 2:30 (the original date of purchase). Jason, the store manager, specifically asked me if I knew of anyone who could have possibly had access to a copy of the invoice to which I answered Yes because my ex bf of 3 years, Jason, works for PC RICHARD & SON at the Raritan location. Richard Allen is the only person I know of who could easily access the PC RICHARD computers, look up purchases, make changes to orders, as well as, print out receipts.