P.C Richards-Sony Wega

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Category: Travel

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New York, United States

P.C Richards-Sony Wega Reviews

Extremely Aggrevated March 18, 2009
Warrenty Repair
We bought a 50' inch Sony Wega from PC Richards with the extended warrenty about 3 years ago. For some reason the tv would turn off by itself, then wouldn't turn on at all. We noticed these red lights blinking on the front panel. We called service and got an appointment for 3 days later. I had to wait home between 9 and 1 for him to come. He gets here and replaces the bulb while telling me that 4 blinking lights usually means it's the blower fan and 3 blinking lights is the bulb.. Sony was smart enough to come up with the bright idea to trouble shoot using red lights. Now if PC Richards were half as intellegent, they'd ask how many lights were blinking before they came and wasted their time and the customers. Needless to say, it was the blower fan that they do not stock!!! Now I have to wait a week for the part and probably 3 days for another appointment and yet wait home again till they get here. Not to mention the fact that we can not use our tv. What a joke!!! How do you not stock parts for a Sony? It's not like we bought a Coby or something!!! I will never buy another tv or anything else from PC Richards again!!!

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