Over the last several weeks, I have submitted several technical issues to pchgames.com. After receiving their stock answers many times, I finally called the help line. No luck there either. The gist of the response was "upgrade to the latest flash or we can't help you". I was at Flash 10.1 but a few updates below the current (10.1.8xxxxx).
I have uploaded proof of the problems I encountered and add them here for your curiosity.
I finally had enough and asked how to remove my account and got a message that they have disabled it.
I have better things to do than to waste my time uploading obvious errors several times only to have nothing done about it.