Ordered a wow pad on the 9/12/2010 for guarenteed xmas delivery arrived on the 10/1 2011, it was faulty as the responsive touch screen didnt respond with touch or stylus pen when i sent e mail and told them the problem they said it could not be faulty and said i could not send it back and if i did i would have to pay for postage both ways, sent it back regardless and paid postage on 14/1/2011, iwas told it was faulty but they have fixed it and are sending it back, it is now 6 march and i have still not recieved anything, after countless e mails any advise anyone apart from dont touch pc vision with a barge pole.