Pearl Vision

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Category: Services

Contact Information
United States

pearlevision.com

Pearl Vision Reviews

Pablo December 1, 2010
Rip off
I purchased a 2 for 1 deal. I also purchased insurance. The regular glasses fell apart. The sun glasses soon followed. I had the glass glasses replaced. They did not want to replace the sunglasses. Today my replacement pair just fell apart. The insurance is usless and the frames come apart. Ugh. a very bad and expensive experience. I went there because Pearl Vision "backs up their products."
Barryxyz March 2, 2010
Wrong lense perscription
Both pair of my eye glasses were made with the wrong prescription. I found this out when I could not see out of them and another store read them and told me they were not made to specification. I brought them back to Pearl Vision and asked them to read the lenses. They said they were OK. I said really? Because another store said they were made wrong. They said they would have their lab recheck them tomorrow which they did and than they told me they would be re-making the lenses because they were wrong. How many other people have walked out of Pearl Vision with wrong lenses? Too many I’m sure.
Unhappy Customer Tampa February 9, 2010
Unprofessional
The Bruce B Downs location was extremely unprofessional. I have since found out that she the is the owner.
connie weaver July 22, 2009
eye glasses
Iwent to pearl vision on july8 2009.picked up my glasses a week later.took them back the next day because they were not tinted for the sun.well nobody offered this to me.they want to charge me $100.00 to tint them.I think they should do it for free it is covered on my insurance.And they did not offer it to me.actually i thought it was going to be done.My last pair of glasses came that way.I even told the guy i wanted everything my insurance paid for.he was very rud and thought this was funny.i can't even where my glasses because my eyes are light sensitive.
October 9, 2008
Scam and cheating
Even though new frames and lenses had not been ordered by the store, and I canceled the request the next business morning I was told that they never refund money; it was theirs to keep (per manager). Though countless messages were left for the franchise owner, and a faxed letter was sent politely requesting my money not be held hostage, no one has replied.

Basically, they stole money from me and guess what, there isn't anything that can be done. It is their business practice at the Woodstock, GA location and my fault in not knowing who I was doing business with prior to trusting them.

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