PENELOPE'S HAIR SALON, ROXBURY MA

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Category: Lifestyle

Contact Information
55 ADAMS ST, Roxbury, Massachusetts, United States

PENELOPE'S HAIR SALON, ROXBURY MA Reviews

morena December 10, 2008
UNAUTHORIZED WORKERS
i bought $550 hair from india, brought it to the shop and paid $325 up front for the full extention job which included a perm and color, and the owner ordered a woman to rinse the color out of my extensions without my knowledge that this was an unlicensed friend helping out at the shop. i had to come back to the shop an additional two days for her to try and repair the damage, and this time, she had the friends daughter, a 14 year old girl, helping out at the shop, doing shampoos, etc. my extensions came out thin, straggly and choppy, and i ultimately had to go do somebody else to spend over $100 weaving in my old extensions to replace the body that was lost and spaces fill in spaces, and then i had to cut my new hair to match the old hair because the new hair was way longer, but too thin at the ends. the owner refused to give me one red cent of a refund. the owner does good hair- i went to her a few times at the shop where she worked. but as soon as she opened up her own shop, she left her customers to get their hair done by unlicensed friends and underaged teens, and that is wrong. i paid almost $1000 for this botched job. do not EVER go to this salon...

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