Penn Foster

5 stars
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1 stars
(14)
Category: Education

Contact Information
United States

pennfostercollege.edu

Penn Foster Reviews

LHANKS August 10, 2009
fees
I took a Private Investigation class through Penn Foster in 2007, and put $150 down towards it and each mth I paid $39. After a couple financial arised I couldn't afford the program.

I called them and wanted to work something out and they refused so I had to cancel. They worked out where if I paid the cancelation fee that would be it. Later that year I checked my credit report and I was informed that they charged me the cancelation fee any way. I called them to see what was going on and they were so rude. I called the collection agency and they were rude also. They told me to call the school.

It was just un real how I was back and forth. I called and they stated that if I paid half then that would cover the cancelation charges. I did that and I asked for documentation about my payment. The school sent me a letter in 2007 explaining my pay off but fail to explain it would still be on my credit.

A couple weeks ago I tried to get a loan and I was denied because of the $500 they reported to another collection agency saying that I owe them. This school is just plan ridiculous!

I called the school again and spoke with collections and now they are saying I didn't owe anything. They took care of what was reporting on credit and sopose to be mailing me letter. I will see because I will not stop until this situation is resolved.
Milana March 12, 2009
Awful company
I decided to try the Web Design degree through Penn Foster, and put $150 down towards it and made one payment of $50 after that. I took the online reading and math assessment, which was essentially an elementary level quiz that a fourth grader could have easily passed.

After that, I had some personal issues arise and I couldn't afford the commitment of their degree program. I tried to find out if it was possible for me to switch to a certificate program, which would have been shorter and cheaper in the long run. They said I couldn't, so I decided to cancel. I was then informed I would have to pay over $200 just to cancel the courses!

I thought this was ridiculous, considering the 'books' they sent me, weren't even books! They were paper pamphlets stapled together! And I even offered to send them back! And I hadn't done ANYTHING but take an online quiz for basic math skills! After speaking to SEVERAL people with Penn Foster regarding this, I was told I could cancel my courses and would owe no further money.

Let's also keep in mind, Penn Foster allegedly requires proof of a high school diploma or GED, something I NEVER supplied to them...

Now, it's been almost a year and a half since then, and randomly, out of the blue, I get a collections notice from them for over $200! Are you kidding me?! This is ridiculous!

I sent them the following email.

'I called and CANCELED my courses for Webdesign with your school prior to December of 2007. I did NOTHING with the courses except take the online reading and math assessments. That was it. That was all of it. I didn't do anything further. I had wanted to switch to a certificate program but was informed I couldn't so I decided to just cancel the courses and after speaking to a FEW people, they told me I could, as I hadn't done anything with the courses aside from the reading and math assessment and had already paid $150-200 culmitive.

Now, almost a year and a half later, I received a collections notice for over $200! I CANCELED the courses and was told I owed nothing further! This is ridiculous!

Not to mention, your site said it required proof of high school diploma (which I never supplied!) and yet you're still trying to charge me?! I canceled the course! All i did was take an incredibly elementary math and reading assessment!

I would like this resolved as soon as possible and I am very appalled that your 'school' would do such a thing! '

So, we will see what happens. I am awaiting their response, and will be calling both them and the collection agency first thing in the morning.
August 20, 2008
Penn Foster staffwith a mouth
PENN FOSTER BECAUSE OF THE STAFF THEY THINK THEY CAN TALK ANY WAY THEY WANT TO A PERSON AND IM PAYING FOR THERE SERVICE WELL BECAUSE OF MISS MOUTH OVER IN THE OFFICE SHE JUST THINKS IMGOING TO GIVE THEM MONEY AND PUT UP WITH HER MOUTH AND THINK SHE CAN TALK TO ME LIKE THAT WELL NEWS FOR U U WILL NEVER GET A PENNY FROM ME FROM HERE ON OUT IF U SHIP ME ANY MORE BOOKS U ILL GET THEM BACK I WILL NO LONG WANT TO BE APART OF UR HIGH SCHOOL PROGRAM AT ALL IF U WANT UR PAYMENT U WILL TALK TO MY ATTORNEY UR STAFF AND UR PROGRAMS R A JOKE AND 4 UR STAFF AND UR MOUTH THAT THINKS THEY CAN TALK 2 ANYONE THEY WANT LIKE THAT AND STILL HAVE TO MAKE PAYMENTS U R SO WRONG THANK UR MOUTH FOR NO LONGER GETTING MY MONEY AND I HOPE 4 MISS MOUTH IN THAT OFFICE AT PENN FOSTER THAT UR SCHOOL HAS A GOOD ATTORNEY BECAUSE I DO AND U WILL NOT HERE THE LAST OF THIS MATTER DWAYNE ALLEN TAYLOR
February 6, 2008
Payments of tuition!
I made a payment online with the card u.s. bank gave me it contained my routing and savings account number. I made a payment on 01/27/2008. In February I reviewed my savings account and the money was never taken out. The payment was posted on 01/28/2008 the email sent to me stated my payment was posted so i reviewed the card number on my savings account and my bank statement and it did not match. I than called Portland oregon U.S. bank center and they stated they sold that number to someone. this was on a Saturday 02/02/2008 I learned of this. I than dropped in person to U.S. bank Sunday and showed them the card they gave me and the bank statement and asked them what do I have to do to correct this I also took 60.00 out of the savings account. They said the account number was sold meaning my information including my wife who is a foreign citizen was sold.

They told me there is nothing they can do so I got 2 money orders for 29.00 payment tuition and sent them a letter asking Penn Foster how come you posted payments when no money was taken out ? In my exp. with other dishonest companies they like to sell your account # taking money and keeping you in debt collections two for the price of one. By the way my next payment is not due till 02/10/2009. I paid 1 year in advance quiet a little scam acting like you are not getting paid and turn it over to debt collectors at the same time receiving payments!

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