I took a Private Investigation class through Penn Foster in 2007, and put $150 down towards it and each mth I paid $39. After a couple financial arised I couldn't afford the program.
I called them and wanted to work something out and they refused so I had to cancel. They worked out where if I paid the cancelation fee that would be it. Later that year I checked my credit report and I was informed that they charged me the cancelation fee any way. I called them to see what was going on and they were so rude. I called the collection agency and they were rude also. They told me to call the school.
It was just un real how I was back and forth. I called and they stated that if I paid half then that would cover the cancelation charges. I did that and I asked for documentation about my payment. The school sent me a letter in 2007 explaining my pay off but fail to explain it would still be on my credit.
A couple weeks ago I tried to get a loan and I was denied because of the $500 they reported to another collection agency saying that I owe them. This school is just plan ridiculous!
I called the school again and spoke with collections and now they are saying I didn't owe anything. They took care of what was reporting on credit and sopose to be mailing me letter. I will see because I will not stop until this situation is resolved.