Paid my account account in full by Western Union Quick Collect on 4-2-10. I was advised at that time I would be faxed a receipt on Monday 4-5-10 clearing my account. At 1:30pm on April 5, 2010 was called by Penncro and advised that Visa did not clear. Went though entire scenario again, provided MTCN number and then transferred to a Supervisor. Supervisor became aggressive and belliergent stated he was collecting a debt (duh, I have the receipt from Western Union) and that it will take several days to get a receipt. I told him that I needed a receipt today because of employment purposes and he became loud and his demeanor changed even more and told me that was not his problem. I advised him that I was only asking for what his Company said I could receive and nothing more. He promptly hung up on me. This started as an overdraft at Bank of America and due to unemployment issues it went to Collections. Now that I am back in gainful employment I am trying to clear this for my background check. Looks like I'll soon be unemployed again