We are (unfortunately) former customers of Mark Pennell and Pennell Design LLC. Also complicit in Mr. Pennell's scam is his partner and wingman in the con, Ted Haber of NS Construction LLC (located at 44 Park Place, Brooklyn NY 11217) . Pennell and Haber pulled the most typical scam, stole tens of thousands of dollars from us and still - to this day - refuses to return our money.

For what it's worth, this is not one of those subjective he-said/she said "disputes" where we feel we are owed a refund for poor workmanship (although this is most certainly also true...) and where there may be room for 'interpretation' & argument on both sides... What happened here is much simpler: We pre-paid Pennell to purchase & deliver tens of thousands of dollars worth of specific hard-items such as a complete multi-zone A/C system, multiple doors, multiple windows, cabinetry, millwork and other explicit items... but Pennell simply pocketed this money without ever delivering anything in return. Then, he tried to dissappear. To date we've received absolutely nothing. Of course, this includes our refund.

This is the heart of this issue. The irony is that these days, Pennell spends most of his time online trying to disavow us and repair his reputation... But he doesn't realize that you can't repair your reputation before returning the stolen money ...

Here is a picture of Mark Pennell: Resident Scammer / Fraudster / Thief / Burglar-in-chief at Pennell Design LLC